Customer Lifecycle Program Manager
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Job Summary
WhychooseTD SYNNEX
As a Fortune 500 global companyoperatingin over 100 countries TD SYNNEX values its diverse workforce of24000 employees. As the worlds largest IT distributor our mission is to deliver top-class technology solutions that enable businesses and individuals to navigate the digital world in a safe and efficient way.
Job Purpose:
The Customer Lifecycle European Program Lead is responsible for driving the adoption execution and commercial success of Customer Lifecycle programs across TD SYNNEX Europe. Acting as the link between vendor strategy and local market execution this role enables country teams drives partner participation in vendor programs and ensures measurable ROI for both vendors and partners. The position requires strong stakeholder management commercial acumen and the ability to influence cross-functional teams in a matrix environment.
Drive Customer Lifecycle program adoption across European countries.
Enable and support country teams through training tools and best practices.
Develop and maintain lifecycle messaging sales plays and enablement materials.
Partner with local teams to identify recruit and onboard partners into vendor programs.
Track partner sign-up and activation targets and remove adoption barriers.
Build strong relationships with country teams partners and vendor stakeholders.
Define and monitor ROI metrics program performance and business outcomes.
Present results insights and recommendations to vendors and senior leadership.
Ensure Customer Lifecycle initiatives are embedded into local sales and marketing plans.
Experience leading programs or business development initiatives across multiple European countries.
Strong understanding of the IT channel distribution partner ecosystems and vendor programs.
Knowledge of customer lifecycle strategies including onboarding adoption renewal and retention.
Proven ability to influence stakeholders and drive results without direct authority.
Strong commercial analytical and ROI reporting skills.
Excellent communication presentation and stakeholder management abilities.
Experience creating enablement and training programs.
Ability to work effectively in a matrixed multinational environment.
Willingness to travel across Europe.
Experience within a distributor vendor or reseller organization.
Knowledge of Customer Lifecycle vendor programs.
Additional European language skills.
Experience with reporting and analytics tools.
Ready to grow your careerina global tech leader
Join TD SYNNEX and be part of the team that connects the world with next-gen technology.
Apply now and make your mark!
At TD SYNNEX our values guide everything we do: Together We Own It We Dare to Go We Grow and Win and above all We Do the Right Thing. These principles shape how we work with each other our partners and our communities as we drive innovation and create lasting impact.
Whats In It For You
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial physical and mental well-being through seminars events and our global Life Empowerment Assistance Program.
- Diversity Equity & Inclusion: Its not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education meaningful peer-to-peer conversations and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal peer-led inclusive communities and activities including business resource groups local volunteering events and more environmental and social initiatives.
Dont meet every single requirement Apply anyway.
At TD SYNNEX were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!
Required Experience:
IC
About Company
Descubre TD SYNNEX ServiceSolv: expertos en transformación digital, análisis de datos, modernización tecnológica, y estrategias de marketing y ventas en LATAM
