Customer Experience Agent intern

Are you passionate about travel driven by customer relations and eager to grow in a dynamic young and international environment Join the VeryChic Customer Service team and support our travelers throughout their journey from booking to their stay. 

Your responsibilities 

• Welcome and assist customers by phone and email. 

• Support travelers with their online bookings. 

• Provide personalized post-sales support:  

• Ensure that bookings have been properly received by our partners. 

• Handle customers special requests. 

• Manage booking modifications and cancellations. 

• Oversee administrative aspects including:  

• Organizing activities and transfers. 

• Sending travel documents. 

• Contribute to achieving the companys performance and customer satisfaction goals. 

Your profile 

• Native French speaker and fluent in both English and Spanish. 

• Strong interest in sales and business development with a customer-oriented approach. 

• Positive attitude eagerness to learn and a proactive mindset. 

• Excellent verbal and written communication skills. 

• Proficient in Microsoft Office. 

• Enjoy challenges and customer interaction. 

• Knowledge of project management and data analysis is a plus. 

• Eligible to sign a 6-month internship agreement starting January 2027. 

What VeryChic offers you 

• A modern bright open-plan office ideally located in the Eixample district of Barcelona.  

• Office amenities including free coffee & tea refrigerators microwaves and a comfortable lunch area. 

• Exclusive discounts on our travel packages for you and your family. 

• A young dynamic international and supportive team.  

Ready to help our customers enjoy the best possible travel experience Apply now to join VeryChic and board your next career journey! 

Remote Work :

No

Employment Type :

Full-time