Community Program Manager

The Community Program Manager is responsible for managing and enhancing our C-level executive communities. This role requires a strategic thinker with a deep understanding of executive-level engagement and community management. The ideal candidate will possess exceptional project management skills a strong ability to foster relationships and a passion for creating impactful experiences for our members.

Requirements:

Community Engagement and Management:

• Execute on C-level community and Gartner best practices to recruit engage and retain C-level executives.

• Foster strong relationships with community member executives understanding their needs and priorities and ensuring their active participation.

• Facilitate peer-to-peer interactions and knowledge sharing among community members.

Program Development and Execution:

• Collaborate with internal teams to ensure seamless execution of community programs.

• Be responsible for all client-facing aspects of in-person and virtual programs including communicating with C-level executive members and sponsors.

• Travel to in-person programs an average of 4 times a year serving as host or MC for in-person programs which does include some public speaking in front of a live audience.

Stakeholder Management:

• Act as the primary point of contact for community members addressing inquiries and providing exceptional support.

• Partner with content to design high-impact programs that align with the interests and needs of the C-level community.

• Collaborate closely with marketing to drive community growth and member acquisition

Data Analysis and Reporting:

• Utilize data analytics to track community engagement program success and member satisfaction.

• Leverage data to identify trends opportunities and areas for improvement and prioritization.

Education:
Bachelors degree preferred if possible

Experience:
1. Minimum 3 to 5 years of client success or sales experience required;
2. Business-to-business experience is highly preferred;
3. Proven experience building excellent client relationships and offering value-added insightful and strategic insight into their business.

Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 20000 associates globally who support over 13000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner youll join a company at the very center of the AI revolution. Gartner has proactive objective guidance throughout clients AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. Youll have access to unmatched resources expertise and technology and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

Its an exciting time to be at Gartner with limitless opportunities to make a real impact grow your skills and build a lasting meaningful career in a field thats reshaping the way we operate. If youre passionate about AI and want to be part of a team thats guiding the leaders who shape the world Gartner is the place for you.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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