Community Manager

About Ogilvy

Ogilvy part of WPP has been creating impact for brands through iconic culture-changing value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity innovating at the intersections of its advertising public relations relationship design consulting and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC signifying its ability todeliver creative solutions that drive unreasonable impact for clients and is a WPP company (NYSE: WPP). For more information visit and follow us on LinkedInXInstagram and Facebook.

About WPP

WPP is the trusted growth partner for the worlds leading brands. We unitecutting-edge media intelligence and data solutions world-class creativity next-generation production transformative enterprise solutions and expert strategic counselin a single company powered by exceptional talent and our agentic marketing platform WPP Opento help our clients navigate change capture opportunity and deliver transformational growth. For more information visit.

Imagine yourself at Ogilvy.

Imagine you can help brands grow and increase their positive impact on society in a creative and relevant way. And at the same time you also grow. At Ogilvy thats our mission. We achieve this by bringing in people who are creative strategic bold disruptive curious detail-oriented proactive enthusiastic analytical multidisciplinary open-minded and all the other good qualities you can think of.

Can you imagine being one of those peopleThen join our team!

To continue our growth and deliver exceptional work for our clients we are seeking a passionate and proactiveCommunity Managerto join our Social Media team in Ogilvy Barcelona. This pivotal role is dedicated full-time to a truly exciting global brand.

Were looking for a natural connector who lives and breathes social media thrives on building authentic connections and possesses a keen eye for sparking meaningful conversations. If youre a strategic thinker with a love for creativity and a drive to proactively engage we want to hear from you.

What youll do:

As our Community Manager you will be the authentic voice and insightful ears of the brand across its social channels fostering a vibrant and engaged global community. Your primary focus will be to proactively identify initiate and nurture conversations that resonate with the brands audience.

Your responsibilities will include:

• Proactive Community Engagement & Strategy:
  • Develop and execute comprehensive community engagement strategies defining KPIs and tactical plans to foster authentic connections and drive brand advocacy.
  • Actively monitor social listening tools and cultural trends to identify emerging conversations relevant moments and user-generated content where the brand can authentically participate.
  • Craft engaging on-brand responses and initiate conversations across all platforms (TikTok Instagram Facebook YouTube etc.) ensuring a consistent brand voice.
  • Transform community insights and feedback into actionable recommendations for content creation campaigns and overall brand strategy.
  • Identify and nurture brand advocates fostering a sense of belonging and loyalty within the brand community.
• Content Curation & Collaboration:
  • Work hand-in-hand with Social Media Creators and Creative Teams to ensure content is optimized for community interaction and sparks conversation.
  • Curate and amplify user-generated content celebrating our communitys creativity and passion for the brand.
  • Contribute to content calendars ensuring a balance of planned posts and reactive conversation-driven engagement opportunities.
• Monitoring & Reporting:
  • Administer social networks discussion forums ratings and reviews ensuring timely empathetic and appropriate responses.
  • Utilize web analytics and monitoring platforms to track community sentiment engagement metrics and identify areas for improvement.
  • Provide regular reports on community health key insights and the impact of engagement strategies to internal teams and the client.
• Brand Guardianship:
  • Ensure all community interactions uphold the brands guidelines tone of voice and values maintaining its premium and sophisticated image.

Required experience:

• Experience: 5 years of proven experience in a dedicated Community Manager or Social Media Engagement role preferably within an agency environment and for global brands.
• Education: Degree in Advertising Marketing Communications or a related field.
• Knowledge & tools:
• Expert-level proficiency across all major social media platforms for driving creative engagement and conversation.
• Familiarity with social listening tools community management platforms and web analytics (e.g. Sprinklr Brandwatch Google Analytics).
• Advanced use of Microsoft Office Suite (Word Excel PowerPoint).
• Exceptional communication:
• Proactive empathetic insightful creative strategic analytical organizes and team player.

And since youll bring all this and more we want to offer you even more:

• Ogilvy was named the best agency to work for in 2024 by SCOPEN.
• Top-tier clients and international brands.
• Full-time position.
• Hybrid model: 23 days in the office / 23 days remote (alternating weeks).
• Christmas Easter July and August: fully remote.
• Intensive working hours in July and August.
• Flexible working hours.
• 22 vacation days per year up to 12 extra days!
• Ogilvy Wellness Program: free psychological legal and financial support plus discounts on physiotherapy and gyms.
• Flexible compensation plan.
• Ogilvy is recognized with the Family-Responsible Company (EFR) certification for its commitment to employee wellbeing and work-life balance.

If you can picture yourself in this role thats a good sign. At Ogilvy were looking for top talentpeople who challenge us and help us grow. Creative innovative thinkers who want to be part of an agency culture that values diversity and if youre nodding along as you read thissend us your CV!