Clinical Support Specialist

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

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About Cardiovascular

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular Ready to join a team thats reimagining how we heal Our Cardiovascular team develops leading solutions for heart recovery electrophysiology and stroke. You will join a proud heritage of continually elevating standards of care for stroke heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at are searching the best talent for: Clinical Support Specialist

Purpose: The Clinical Support Specialist provides technical support to Biosense Webster product sales in new and established accounts working to accomplish sales objectives and greater market penetration. He/she will provide technical and clinical support in Electrophysiology Lab.

This job is eligible for sales incentives/sales commissions.

Responsibilities:

• Provides technical support to physicians nurses and other medical professionals on company products and services.

• Provides technical and clinical support to procedures with navigation system.

• Carries out presentations to customers.

• Demonstrates proper use of products to customers.

• Keeps up with the latest clinical data supplied by the company presenting and discussing this data with health care professionals during presentations.

• Makes regular visits to customer locations to gather company product information and market conditions.

• Evaluates diagnoses and repairs malfunctioning equipment in response to service calls.

• Provides technical support for upgrades and other special service programs to support field service activities.

• Develops customer and product focused technical packages.

• Facilitates understanding of clinical trial data.

• Accomplishes sales plan in the designated area.

• Monitors competitor activity and products.

• Develops strategies to increase opportunities to interact with customers.

Requirements:

• Engineer Degree (biomedical or electronic preferably with major in physiology)

• Fluent English

• Excellent oral (including group presentations) and written communication skills as well as solid organizational and time management abilities are required.

• Interpersonal and customer relationship-building skills.

• Analytical thinking

• Results oriented

• Sense of Urgency

• Big Picture Orientation with Attention to Detail

• Communication and Presentation skills

• Teamwork and collaboration

• Integrity

• The role is based in Madrid and will be in charge of the territory: Madrid Castilla y Leon

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The anticipated base pay range for this position is:

Benefits:

In addition to base pay we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location where the actual amount is based on the employees and companies performance of the previous calendar year or sales commissions. Moreover we offer vacation days parental leave for a minimum of 12 weeks bereavement leave caregiver leave volunteer leave well-being reimbursement programs for financial physical and mental health. We also offer service anniversary and recognition awards and subject to the terms of their respective plans employees - and in some locations eligible dependents - can participate in several insurance plans. For more information visit Employee benefits Supporting well-being & career growth Johnson & Johnson Careers.

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.