Clinical Specialist

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

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About Cardiovascular

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular Ready to join a team thats reimagining how we heal Our Cardiovascular team develops leading solutions for heart recovery electrophysiology and stroke. You will join a proud heritage of continually elevating standards of care for stroke heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at Clinical Support Specialist will provide comprehensive technical support for medicalproduct sales across both new and established accounts collaborating with the sales team to achieve sales objectives and enhance market penetration.

Responsibilities:

• Deliver technical and clinical support to physicians nurses and other medical professionals regarding company products and services.

• Assist the sales team in preparing and delivering impactful sales presentations to customers.

• Demonstrate the correct usage of products to customers ensuring clarity and understanding.

• Conduct regular visits to customer locations to gather essential information about company products and assess market conditions.

• Evaluate diagnose and repair malfunctioning equipment in response to service calls ensuring timely resolutions.

• Provide technical support for upgrades and special service initiatives aiding field service operations.

• Develop customer- and product-centric technical packages and documentation.

• Perform technical analysis and documentation as required; follow up with customers to resolve product usage issues and ensure high satisfaction levels.

• Respond to customer inquiries and provide information as needed.
  Facilitate the understanding of clinical trial data to support customer education.

Qualifications:

• Bachelors degree in biomedical engineering electronics or a related field with a preference for specialization in physiology

• Fluent in English

• Exceptional oral (including group presentations) and written communication skills complemented by strong organizational and time management capabilities

• The ideal candidate will possess outstanding interpersonal skills with a proven ability to build and maintain customer relationships

• Analytical thinking and problem-solving skills

• Results-oriented mindset with a focus on achieving goals

• Strong communication and presentation abilities

• Teamwork and collaborative spirit

• High level of integrity and professionalism

Required Skills:

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The anticipated base pay range for this position is:

Benefits:

In addition to base pay we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location where the actual amount is based on the employees and companies performance of the previous calendar year or sales commissions. Moreover we offer vacation days parental leave for a minimum of 12 weeks bereavement leave caregiver leave volunteer leave well-being reimbursement programs for financial physical and mental health. We also offer service anniversary and recognition awards and subject to the terms of their respective plans employees - and in some locations eligible dependents - can participate in several insurance plans. For more information visit Employee benefits Supporting well-being & career growth Johnson & Johnson Careers.

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.