Certified Medical Assistant

Mercy Hospital is an 82 bed acute care hospital located in the scenic southwestern Colorado town of Durango. It is the only hospital in Colorado to be rated by Medicare with five stars for overall hospital quality. It is recognized for excellence in orthopedic and spine surgery and for outstanding patient experience and patient safety. Mercy has also received ten consecutive A grades for patient safety from The Leapfrog Group. Our providers use state-of-the-art technology in an environment designed to promote wellbeing and healing of body mind and spirit. Among the many specialty services available at Mercy are emergency care (Level III trauma designation) surgical care cardiac care (including interventional) Orthopedic and Spine Centers of Excellence a Family Birthing Center home care hospice care and more. Durango offers an exceptional quality of life with small town charm excellent schools and year-round world-class outdoor recreation opportunities including snow sports river sports hiking biking camping and more.

As our Medical Assistant II you will assume a crucial supportive role collaborating with the healthcare team and patients/families to identify and meet their comprehensive needs while promoting optimal health well-being and safety.

Every day you will perform a variety of clinical tasks as directed by providers meticulously maintain accurate chart documentation participate in professional development and potentially assist with front office duties all while contributing to an efficient and patient-focused work environment.

To be successful in this role you will demonstrate a commitmentto patient care standards strong clinical skills and personal accountability for relationship-based care and our organizational mission. Your dedication to growth within our MA Clinical Ladder is highly valued.

• Assess patients physical psychosocial cultural and spiritual needs through observation interview review of medical records & clinical data and evaluate patients response and report to responsible provider to ensure optimal patient outcome.
  
• Demonstrate competency in a variety of therapeutic and diagnostic interventions including but not limited to vital signs mini treatments/procedures prevention services previsit planning and postvisit follow up medication refills per protocol for existing treatment plans and ensures patient flow through the clinic is efficient.
  
• Contributes to the development and implementation of patient plan of care and in collaboration with the interdisciplinary team; determine presence/absence of barriers to active participation in the individualized care plan and ability to self-managetheir health conditions with the purpose of planning patient care and care coordination.
  
• Provide patient/family education through assessment of patient/family health literacy barriers to learning readiness needs and ability then provide teaching and evaluate effectiveness of teaching; patient engagement.
  
• Encourage patient engagement in the healthcare partnership through the use of motivational interviewing evidence-basedself management support protocols tools and teach back methodology.
  
• Precepts and mentors new staff or medical assistant students as needed.

• High School Diploma/G.E.D.
  
• BLS through American Heart Association
  
• Nationally Certified as a Certified Medical Assistant Certified Clinical Medical Assistant or Registered Medical Assistant by one of the following: AAMA AMT ARMA NAHP NHA or NCCT
  
• Successful completion of all Medical Assistant Core Skills as well as additional competencies which are specialty specific as defined within the Scope of Practice for Medical Assistants
  

Preferred

• Completion of Medical Assisting Program/Trade/Technical School
  
• Completion of EMT Program/Trade/Technical School