Business Analyst MX Global

Your Mission

As a Business Analyst in the Marketplace Experience team you will sit close to the core of how the marketplace performs turning operational friction into measurable business impact. Over your first 1218 months you will own the analysis trackers and dashboards that measure Marketplace Experience performance for a region helping Regional Performance Leads and local teams reduce experience-driven value loss and cost-to-serve while protecting retention. You wont just report performance; you will help shape it.

The Journey

• Own the analysis trackers and dashboards that measure Marketplace Experience performance for a region.

• Surface where value is lost (volumes retention cost-to-serve) and flag anomalies to the Regional Performance Lead.

• Drive progress on the regions defined focus areas under the guidance of the Regional Performance Lead.

• Turn data into structured insights that support prioritization and trade-off decisions (cost vs. retention).

• Partner cross-functionally with Regional Performance Leads Regional/Local Heads of Ops HQ teams (Refunds & Compensations Customer/Rider/Vendor support verticals) and other Business Analysts.

• Meet local/regional managers day-to-day data needs efficiently keeping a clear status of backlog and delivery expectations.

Qualifications :

What You Will Bring to the Ride

• Bachelors in Engineering Maths/Physics Economics or another quantitative field.

• 12 years of experience working on analytics in a similar/relevant industry.

• Demonstrated proficiency in SQL and Excel.

• Strong strategic vision and business mindset with excellent problem-solving and analytical skills.

• Good communication skills and the ability to outline data insights to senior stakeholders.

• Itchy feet and a continuous drive to learn across different projects.

• Professional English.

• Nice to have: project management skills consulting experience Python.

Additional Information :

At Glovo your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think decide and collaborate. What you achieve matters and how you achieve it defines us. Together they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!

Remote Work :

No

Employment Type :

Full-time