Billing Operations Specialist (On Demand)

YOUR MISSION

Glovo launched Glovo On-Demand in 2022 a new vertical with the purpose of helping partners power their own delivery channels using our world-class logistics network. Since this is a young business unit we dont have all the answers yetand thats where you come in. As Finance Operations Senior Assistant you will have a key role over the next 1218 months in supporting the rapid growth and increasing complexity of Glovo On-demand Finance Operations. 

If youre someone who enjoys getting their hands dirty with data fixing broken processes and working in a fast-paced multicultural environment where your technical input actually changes how we operate this is for you.

THE JOURNEY

• Own On-demand finance operations E2E.
• Generate invoices and payments files accurately in a timely manner. 
• Support payment collection processes negotiating payment terms when necessary.
• Update and maintain billing records and master data when applicable. 
• Support the resolution of partner invoicing and payment inquiries within agreed SLAs.
• Collaborate closely and proactively with commercial teams in resolving all billing related inquiries within established SLAs. 
• Assist in identifying and implementing E2E process improvements. 
• Assist with pricing reconciliations. 
• Maintain and update billing documentation thoroughly and accurately in accordance with department guidelines. 
• Support pricing analysis including deep-dives on partner or country-level profitability and identify margin improvement opportunities.

Qualifications :

WHAT YOU WILL BRING TO THE RIDE

• 2 years experience in B2B billing AP/AR experience is a plus.
• Highly organized and able to multi task in a fast-paced environment with attention to detail with a quality focus.
• A data-driven mentality using analytics to resolve problems make informed decisions and optimize processes.
• Excellent English and Spanish communication skills.
• Ability to develop in a multicultural environment; a true team player.
• Adaptability Patience and Responsiveness and service-oriented attitude.
• Office Suite expertise (Excel).
• Knowledge of ERP systems (SAP Navision Business Central Salesforce..) experience in shared service centers global finance operations process improvement or accounting are a plus.
• Experience working with SQL is a plus.
• Familiarity with scripting languages (ex. Google Apps Script) for data manipulation is a plus.

Additional Information :

At Glovo your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think decide and collaborate. What you achieve matters and how you achieve it defines us. Together they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!

Remote Work :

No

Employment Type :

Full-time