Banking Operations Specialist Account & Customer Data (Fluent German)

We are strengthening our Account & Customer Data team within Banking Operations and are looking for motivated Banking Operations Specialists (German speaker) to join us in our brand new office in Madrid on the 1st of September 2026.

Within Banking Operations we act as the centre of competence for the management and processing of special account types such as accounts with legal representatives or custodians probate & estates as well as Power of Attorneys and related processes under the Payment Accounts Act.

As a Specialist on the German market you will learn the fundamental concepts best practices and procedures of our team.

• Handle incoming operational requests regarding special account types to deliver the best quality for our customers.
• Execute business processes on behalf of the customers dealing with enquiries and orders while developing a broad knowledge within your area.
• Assist in handling communications with third parties such as lawyers notaries courts tax authorities and other officials.
• Contribute to improving processes with a strong customer focus.
• Demonstrate a data analytics mindset to properly understand the data provided to you.
• Collaborate closely with internal stakeholders to ensure cases are handled efficiently.
  

• Initial experience or a strong interest in banking operations legal or regulatory topics.
• Completed bank apprenticeship or a university degree in business finance law or a related field.
• Fluent German and English (written and spoken) are required. French Spanish or Italian are a plus.
• Knowledge of Google Workspace; experience with Salesforce Jira Confluence and other CRM/ticketing systems is an advantage.
• Excellent organizational skills with the ability to learn best practices and manage operational requests.
• A collaborative mindset combined with a customer oriented focus.
  

• A fair transparent and confidential recruitment process.
• Step into a foundational role with the opportunity to grow your operational expertise within Banking Operations.
• Work on meaningful topics at the intersection of banking data privacy and compliance.
• Enjoy a culture that values innovation learning and continuous improvement.
• The opportunity to positively impact your career journey as you continue to grow with us .

• Accelerate your career growth by joining one of Europes most talked about disruptors .
• Employee benefits that range from a competitive personal development budget work from home budget discounts to fitness & wellness memberships language apps and public transportation.
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
• Vacation days vary depending on your location of work. Additional day of annual leave for each year of service.
• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities life experiences and family statuses.
• A relocation package with visa support for those who need it.

N26 has reimagined banking for todays digital world. Technology and design empower everything we do and its how we are building the global banking platform the world loves to use.

Weve eliminated physical branches paperwork and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

Founded in 2013 N26 now has more than 8 million customers in 24 markets. We are headquartered in Berlin with offices in multiple cities across Europe including Vienna and Barcelona and a 1500-strong team of more than 80 nationalities.

Sounds good Apply now for this position.

N26 is an equal opportunity employer and values diversity. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status or disability status.