Automation Specialist (dfm)
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Job Summary
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology
AtBeckmanCoulter Life Sciences one ofDanahers15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.
Youll thrive in a culture of belonging where you and your unique viewpoint matter. Andby harnessingDanahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.
At Beckman Coulter Life Sciences we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.
We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists with many of our 3300 global colleagues coming from the laboratory.
Its all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And were just beginning. Working together lets put our time and talents together to advance human health for tomorrow.
Learn about theDanaher Business Systemwhich makes everything possible.
Do you want to work in the European Customer Care Team Do you enjoy designing implementing and scaling workflow automation solutions that improve efficiency accuracy and customer satisfaction Then read on!
The Workflow Automation Specialist is a remote role based in Spain reporting to Customer Care.
In this role you will have the opportunity to:
Support Customer Care excellence by helping implement standardized best practices across the region.
Improve operational efficiency through workflow automation and process enhancements.
Work closely with Customer Care Commercial and Technology teams across regions to deliver effective solutions.
Improve customer onboarding through consistent and practical process design.
Help customers adopt scalable procurement approaches and define performance metrics including NPS to continuously improve customer experience.
The essential requirements of the job include:
Bachelors degree in business administration
Fluency in English German and Spanish.
Multiple years of experience improving sales support or customer service workflows using datadriven processoriented practices
Advanced proficiency with workflow automation and analytics tools including Oracle Salesforce Microsoft Office/Outlook and UIPath
Travel Motor Vehicle Record & Physical/Environment Requirements:
Ability to travel 5% travel
It would be a plus if you also possess previous experience in:
Knowledge of Beckman Coulter Life Sciences products
Experience using quotetoorder systems and commercial operations tools
Supporting automation or transformation initiatives within a global shared services environment
Italian and/or French would be a plus.
Beckman Coulter Life Sciencesa Danaher operating company offers a broad array of comprehensive competitive benefit programs that add value to our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits atDanaher Benefits Info.
AtBeckman Coulter Life Scienceswe believe in designing a better more sustainable workforce. We recognize the benefits of flexible remote working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working forBeckman Coulter Life Sciencescan provide.
Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.
For more information visit .
Required Experience:
IC
About Company
WHO WE ARE We are a global science and technology innovator committed to helping customers solve complex challenges and improving quality of life around the world. These are the moments that make a difference. Performing a delicate operation on an unborn baby. Minimizing waste at ever ... View more
