Associate Director Patient Centricity R&D External Partnership Enablement

The Associate Director Patient Centricity enables patient-centredpractices across R&D by supporting the delivery of strategy processes tools and governance across Patient-CentredDevelopment(PCD) Representation in Clinical Trials Health Equity in Science and Bioethics.

Working globally in a matrix environment the role partners with therapy areas(TAs)and enterprise functions to embed patient voicegenerate and applypatient experience data representativeness health equity and ethical guardrails into development strategydesignand delivery.

The role helps scale consistent ways of working across theTAsbydeveloping and evolvingframeworks StandardOperatingProcedures (SOPs) templatestrainingand resources that support compliant inspection-readypatient centered development.

The rolewillsupportwithportfolio planning milestone tracking risk and issue management metricstrackingand reporting todemonstrateadoption businessvalueand continuous improvement.This will be achievedthoughcoordination ofcross-functional workstreamsvendorsand external partners.

Role-specific accountabilities:R&DExternal Partnership Enablement (Patient Advocacy Groups)

• Improveand scaleR&D capabilities to compliantly engage with global Patient Advocacy Groupsin line with external codesinternalguidance modern best practices and Global Corporate Affairs policies and standards.

• Partner with PCD directors Global Corporate Affairs therapy area teams Legal Compliance Procurement Finance and other cross-functional stakeholders toestablishand maintainrobustPAG engagement processes and capabilities meetingcurrent needs enable robust future practice and support aligned enterprise understanding and activation.

• Orchestrate cross-functional R&D deliverables within CMO to buildimplementand continuously improve PAG engagement capabilities including work guidance SOPs toolstrainingand resources.

• Establish andmaintainPatient Expert Councils in line with internal guidanceprocessesand best practices in collaboration with Global Corporate Affairs PCD directors and/or established vendors.

Education qualificationsskillsand experience

Essential

• Bachelors degree or equivalent experience in life sciences health sciences patient engagement public health ora relateddiscipline

• Experience working with Patient Advocacy Groups patientorganisations patient communities patientexpertsand/or caregivers in a pharmaceutical biotech academicnon-profitor healthcare setting.

• Knowledge of patient engagement regulations industry guidance patient compensation principles transparencyexpectationsand/or standards governing patient interactions.

• Experience building infrastructure or managing processes operating models guidance templates training governanceforumsor capabilityprogrammesin a global matrixorganisation.

• Demonstrated ability to work with cross-functional stakeholders including Clinical Development Clinical Operations Regulatory Patient Safety Global Corporate Affairs Commercial Legal ComplianceProcurementand external partners.

• Strong understanding of drug development clinical trial design and delivery and the role of patient voice patient experience data representativeness healthequityand ethical considerations in R&D decision-making.

• Strong project management skills includingplanning stakeholdermanagement anddelivery totimequalityand cost.

• Excellent written and verbal communication skills with the ability to translate complex requirements into practical user-friendly guidance and executive-ready materials.

• High degree of judgement integrity and comfortoperatinginnewareas requiring compliance ethics externalengagementand reputational sensitivity.

Desirable

Experience with SPOL/SharePoint sites digital intake tools dashboards metrics reporting processsimplificationor AI-enabled workflow improvements.

Experience across multiple therapy areas and/or globalregionaland local operating models.

Vendorpartnershipor supplier management experience including contracting service-levelmanagementand continuous improvement.

Core capabilities /behaviours

Patient-first and enterprise-minded:connectspatient benefit scienceethicsand business value.

Structured andpragmatic:turns ambiguity into clear processes and decisions.

Collaborative: builds trust across functions and geographies.

Compliance-aware:scalesways of working withappropriate guardrails.

Data-drivencommunicator:usesevidence and insight toprioritiseand improve.

Change enabler:drivesadoption through engagementtrainingand improvement.