Aquiva, Europe Senior Salesforce Administrator
Job Summary
We are seeking a highly skilled and proactive Senior Salesforce Administrator to join our team. This role requires a consultative approach to designing implementing and optimizing Salesforce solutions with a strong emphasis on Sales Cloud to support Revenue Operations (RevOps) and revenue forecasting. The ideal candidate will bring extensive experience within the Salesforce ecosystem - including Sales Cloud CPQ Certinia PSA Marketing Cloud Agentforce and Data Cloud - along with expertise in DevOps CI/CD practices change management and user adoption. A passion for leveraging AI-driven tools and exceptional communication skills are essential for this role.
Were hiring only in these locations: Spain Portugal Poland Serbia Montenegro Argentina Uruguay
Key Responsibilities:
- Lead the implementation configuration and optimization of Sales Cloud to drive sales processes pipeline management and revenue forecasting accuracy.
- Design and maintain Salesforce solutions to support Revenue Operations (RevOps) ensuring robust revenue forecasting capabilities and alignment with business objectives.
- Implement and manage Salesforce CPQ or Certinia Services CPQ (SCPQ) to streamline quote-to-cash workflows and enhance revenue generation.
- Oversee Certinia Professional Services Automation (PSA) to support project management resource allocation and financial tracking.
- Leverage Marketing Cloud to design and execute campaigns that drive engagement and contribute to revenue goals.
- Utilize Data Cloud to integrate and analyze data providing actionable insights for revenue forecasting and strategic decision-making.
- Implement and optimize Agentforce capabilities applying AI-driven solutions to enhance automation forecasting and user productivity.
- Be eager to learn and implement adjacent technologies such as 6sense ABM tools and others.
- Apply DevOps and CI/CD best practices to manage Salesforce deployments ensuring efficient reliable and scalable delivery of updates and enhancements.
- Oversee change management and change control processes to maintain system integrity document updates and mitigate risks during deployments.
- Drive user onboarding and adoption initiatives including developing training programs documentation and support strategies to maximize platform usage and satisfaction.
- Proactively identify opportunities for process improvements offering consultative recommendations to optimize Sales Cloud and related systems.
- Collaborate with sales marketing finance and IT teams to ensure seamless system integration accurate forecasting and user adoption.
- Stay current with Salesforce releases certifications and emerging technologies to maintain a cutting-edge environment.
Qualifications:
- 5 years of experience as a Salesforce Administrator Salesforce Consultant or similar role with a proven track record of implementing and optimizing Salesforce solutions.
- Extensive experience with Sales Cloud implementations including pipeline management sales process automation and revenue forecasting.
- Familiarity with Loyalty Management or Data Cloud or Experience Cloud strongly desired
- Proven experience with DevOps and CI/CD best practices for Salesforce deployments.
- Strong background in change management and change control ensuring system stability and compliance during updates.
- Experience designing and executing user onboarding and adoption strategies to drive platform engagement and success.
- Exceptional communication skills.
- Proactive solution-oriented mindset with a consultative approach to problem-solving.
- Salesforce Administrator certification required; additional certifications (e.g. Sales Cloud Consultant Advanced Administrator CPQ Specialist) strongly preferred.
- Bachelors degree in a related field (e.g. Business IT or Computer Science) or equivalent experience.
Nice to have:
- Experience implementing Salesforce for professional services organizations with a focus on optimizing service delivery and revenue streams.
- Previous experience in a RevOps-focused role within a B2B environment.
- Familiarity with integration tools like MuleSoft or Zapier.
- Hands-on expertise with Salesforce CPQ or Certinia Services CPQ (SCPQ) for revenue-focused workflows.
- Proficiency in Certinia PSA for managing professional services operations.
- Demonstrated experience with Marketing Cloud for campaign management and customer engagement.
- Experience with Data Cloud for data integration segmentation and analytics supporting revenue insights.
- Salesforce AI Specialist Certification or equivalent experience with Agentforce and AI-driven Salesforce features.
Benefits:
- Salesforce certification program with bonus opportunity
- Co-working spaces and offices for collaboration
- Team activities
- Flexible PTO policy
- Healthcare
- Paid sick leaves parental leaves and volunteer days