AI Change Management Specialist
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
IT STARTS HERE
This is more than a strategic shift.Itsa chance fordriven professionalsto grow learn and make a real difference.
Our mission is to contribute to help morepeople and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
Technology at Santander:Whereinnovation drives business
Being part of theTechnologyteam at Santander means working at the heart of the Groups transformation. Our purpose is to support the business with innovative solutions that have a real impact on customersemployeesand communities. We contribute to business challenges by combiningcutting-edgetechnology from cloud-native architectures and data streaming to generative artificial intelligence withagile and collaborative methodologies. Here every line of code every operational improvement and every process optimisationhasa purpose and everything we build contributes to a moreinclusiveefficientand sustainable future.
THE DIFFERENCE YOU MAKE
About the Role
At Santander we are building a globally connected and locally adapted Data & AI organization. As a Data & AI Change Management Specialist you will contribute to support the adoption of our Data & AI portfolio across geographies and functions
You will collaborate in designing and implementing change management strategies that accelerate adoption align with regulatory and cultural contexts and create long-term value through sustained transformation.
Its an ideal role for someone passionate about how people structure and process come together to drive sustainable transformation in a complex global organization.
Key Responsibilities
Help mobilize and sustain a global-local Change Champion network by providing guidance materials and follow-up.
Contribute to the assessment of organizational readiness and cultural maturity by collecting inputs preparing documentation and synthesizing feedback.
Support the delivery of change actions within high-impact use cases and initiatives ensuring alignment with the broader change experience.
Track adoption metrics and assist in collecting feedback to help measure the effectiveness and sustainability of change efforts.
Collaborate with cross-functional teams (Business Technology Talent Compliance) to support the integration of change activities into their operational plans.
Support the deployment of organizational models and team structures aligned with Santanders Data & AI operational framework.
WHAT YOULL BRING
35 years of experiencein transformation enablement change management or operating model deployment in large or matrixed organizations.
Familiarity with Data & AI initiativesand how they impact organizational roles governance and collaboration models.
Experience supporting multi-stakeholder projects particularly involving business technology data and compliance areas.
Strong communication skills with the ability to translate strategic structures into clear actionable frameworksfor teams.
High level of organizational awareness and stakeholder engagement particularly in federated or global environments.
Proficient in English (C1 minimum).
What We Offer
The opportunity to contribute to one of the most ambitious Data & AI transformations in the financial sector.
A strategic role at the intersection of change enablement and operating model design.
Exposure to global stakeholders and the ability to impact how Santander embeds AI across its organization.
A collaborative team environment committed to responsible human-centered transformation.
LOCAL COMPLIANCE
Santander is proud of being an organization where there are equal opportunities regardless of age gender disability civil status racereligionor sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.
WHAT TO DO NEXT
If this sounds like a role you are interested in then please apply.
READY TO TAKE THE NEXT STEP IN YOUR JOURNEY
Required Experience:
IC
About Company
Our purpose is to help people and businesses prosper. We strive to make all we do Simple, Personal and Fair.
