Accounts Receivable Specialist UK & US

Role Purpose

The Accounts Receivable Specialist UK & US is the most senior transactional profile within the Finance Shared Services Hub. Based in Madrid this role owns the full receivables cycle for the United Kingdom and the United States; managing customer collections credit risk and cash application across two currencies two payment ecosystems and two very different commercial cultures.

Key Responsibilities

1. Accounts Receivable UK & US

- Own the end-to-end A/R cycle for UK and US entities: invoice issuance customer account management payment allocation and reconciliation in GBP and USD

- Manage the collections process proactively: outreach to overdue customers escalation protocols dispute resolution and coordination with local sales or account management teams in UK and US

- Process and reconcile incoming payments via BACS Faster Payments CHAPS (UK) and ACH wire and check (US)

- Maintain accurate customer ledgers and ensure all open items are cleared or escalated within agreed SLA timeframes

- Coordinate with the Head of Accounting on month-end A/R close for both jurisdictions ensuring alignment with the group close calendar

2. Credit Risk & Customer Management

- Assess and monitor credit risk for UK and US customers: credit limit setting periodic review and escalation of high-exposure accounts

- Maintain the customer credit register and ensure it is updated following any material change in customer payment behavior or financial position

- Liaise with local sales and account management teams in UK and US to align on customer payment terms disputes and escalations

- Flag concentration risk and overdue exposure proactively to the Head of Finance Operations and the Working Capital & Finance Analyst

3. Reporting & Analytics

- Prepare weekly aging reports for UK and US receivables and present them in the hubs working capital review

- Track and report DSO by jurisdiction and by customer segment identifying trends and root causes of collection delays

- Support the Working Capital & Finance Analyst in building and maintaining the A/R dashboard in Power BI feeding UK and US data accurately and on time

- Contribute to the cash flow forecast by providing reliable short-term collections estimates for both markets

4. Process & Controls

- Document A/R processes for UK and US in line with hub standards ensuring audit readiness from day one of operations

- Identify and propose process improvements to reduce DSO minimize disputes and increase straight-through payment rates

- Ensure compliance with UK VAT post-Brexit invoicing rules and US invoicing requirements (sales tax where applicable)

- Participate in the definition of hub-wide SLAs and KPIs for the A/R function

Requirements

- 4-6 years in accounts receivable credit control or order-to-cash in an international environment

- Direct experience managing collections in either the UK or US market experience in both is a strong differentiator

- Familiarity with UK payment infrastructure (BACS Faster Payments CHAPS) and/or US payment infrastructure (ACH wire check)

- Experience working in or with a Shared Services Centre or centralized finance hub is highly valued

- Background in industrial manufacturing or B2B services is preferred familiarity with long payment cycles and project-based billing

- Experience using SAP (FI module) for A/R processing is an advantage