Head of Customer Support Jobs in Granada

Were looking for a Head of Customer Support to play a key leadership role within our Customer Services function.Reporting to the Customer Services Director youll help drive operational excellence across one of the UKs leading investment platforms ensuring our customers receive consistently high-qual...

DUTIES AND RESPONSIBILITIES:Provide responsive and professional support to business customers across communication platforms (Phone Email Chat)Assist clients with account-related queries including identity verification and account information confirmationAdhere to regulatory guidelines and internal...

What you will do:Communicate with customers via phone chat & e-mailTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction representing a major brandProvide troubleshooting for mobile devices (mobile phones tablets & more)Assist customers to...