Customer Support Team Lead Jobs in Albacete

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Customer Support Team Lead

Wise

profile Singapore - Singapore

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

11 days ago
Full Time

Ground Support Engineer

Airbus

profile Albacete - Spain

Job Description:Main accountabilities:Elaborate optimize and communicate flight tests planning.Prepare and manage flight tests dispatch. Insure availability of flight tests documentation (including on board and regulatory flight authorizations).Follow-up tests execution to support maturity and safet...

30+ days ago
Full Time