Job Description Company: EIL Global
Location: Seoul-KTT South Korea
Experience: 3 Years
Work Type: On-Call / Backfill/ Dispatch support
Not a Full-Time Role
EIL Global is looking for experienced AV & IT Infrastructure Support Technicians to provide onsite support at client locations in Seoul-KTT South Korea.
Key Responsibilities
Troubleshoot AV and meeting room equipment
Support Teams/Video Conferencing microphones speakers displays and projectors
Perform AV setup break/fix and equipment replacement
Provide onsite event and meeting support
Perform basic network cabling and infrastructure smart hands activities
Support laptops desktops and other end-user devices
Coordinate with remote teams vendors and client stakeholders
Update tickets and provide onsite visit reports
Requirements
3 years of experience in AV / IT Infrastructure / EUC Support
Hands-on AV troubleshooting experience
Knowledge of Crestron Extron Biamp Dante Logitech Poly Cisco etc. is an advantage
Basic networking and cabling knowledge
Good English communication skills
Customer-facing and professional approach
Ability to work independently onsite
Important
This is an on call/dispatch/ Backfill opportunity and NOT a full-time position. Technicians will be assigned to onsite support requests based on client requirements. Payment is based on actual hours worked.
3 years of experience in AV IT infrastructure or EUC support Hands-on troubleshooting of audiovisual and meeting room equipment Microsoft Teams and video conferencing support Experience supporting microphones speakers displays and projectors AV equipment setup break/fix replacement and configuration Onsite event and meeting support Knowledge of Crestron Extron Biamp Dante Logitech Poly or Cisco AV and conferencing technologies Basic networking knowledge Basic structured cabling and infrastructure smart hands skills Laptop desktop and end-user device support Coordination with remote teams vendors and client stakeholders Ticket updates and onsite service visit reporting Good English communication skills Customer-facing professionalism Ability to work independently at client sites Availability for on-call dispatch and backfill assignments Flexibility to work based on client support requests and actual hours worked