Workshop & Field Service Manager

Howden a Chart Industries Company is a global engineering business that focuses on providing clients with industrial products that help multiple sectors improve their everyday processes. Howdens core focus is on providing quality solutions for air and gas handling and have over a century of experience in doing so.

We invite applications for the position of Workshop & Field Service Manager at our Howden Africa Compressors & Turbines Division in Sasolburg. The Workshop and Field Service Manager will be responsible for overseeing all workshop operations and field service activities related to the repair maintenance overhaul and installation of compressors turbines and associated rotating equipment. This role ensures operational excellence safety compliance customer satisfaction and profitability of service operations.

• Operational Management: Manage day-to-day workshop operations including repair refurbishment and testing of compressors turbines and auxiliary equipment. Plan schedule and coordinate workshop & field service activities including breakdowns shutdowns and planned maintenance.
• Technical Oversight: Provide technical support and guidance to workshop and field service teams. Review technical reports root cause analyses (RCA) and failure investigations. Ensure adherence to OEM specifications engineering drawings and quality standards.
• Health Safety & Compliance: Enforce strict adherence to EHS policies procedures and legal regulations. Conduct safety audits risk assessments and toolbox talks. Ensure all workshop and site activities comply with industry standards and client requirements. Promote a strong safety culture within teams.
• Customer & Project Management: Serve as a key point of contact for customers regarding service delivery and technical matters. Ensure timely and high-quality service delivery aligned with contractual obligations. Support sales teams with technical input quotations and service proposals.
• Team Leadership & Development: Lead mentor and develop workshop and field service personnel. Conduct performance reviews identify training needs and ensure competency development. Build a high-performance team culture focused on accountability and continuous improvement.
• Financial & Budget Control: Manage service department budgets costs and profitability. Monitor labour efficiency parts usage and job costing. Identify opportunities to improve margins and reduce operational costs. Approve purchase requisitions and manage supplier relationships.
• Quality Assurance: Ensure all repairs and fieldwork meet company quality standards and specifications. Conduct inspections and audits to ensure compliance with procedures. Setting and discussing Performance objectives and Development Plans.

• Qualified Artisan - Fitter & Turner
• Mechanical Engineering Qualification (N6 or Diploma/Degree)
• 10 years experience in rotating equipment (compressors and/or turbines)
• 35 years in a supervisory or management role
• Strong background in workshop and field service operations.
• Experience with OEM equipment
• Knowledge of condition monitoring and predictive maintenance technologies.
• Leadership and team management skills
• Willingness to travel for site support and emergency breakdowns
• Ability to work under pressure and meet tight deadlines

Howden provides a great benefits package in addition to an attractive salary. You will work alongside highly skilled professionals on complex industrial services that make a real impact. Join Howden where performance innovation and people development drive success.