Warehouse DC Manager

Our client is recruiting for aWarehouse / Distribution Centre Manager will be responsible for the overall management and operational performance of the retailers warehouse and distribution centre ensuring the efficient accurate and cost-effective receipt storage picking packing and distribution of stock to retail stores and other designated locations.

The successful candidate will have strong experience in retail warehousing and distribution with a proven ability to manage large teams optimise stock movement maintain inventory accuracy and implement operational processes that support the retailers supply chain and store replenishment requirements.

This role requires a hands-on commercially minded leader who can drive productivity control costs improve service levels and ensure that stock is available and delivered to stores accurately and on time.

Key Responsibilities:

• Oversee the day-to-day operations of the warehouse and distribution centre.
• Manage the receiving unloading checking put-away storage picking packing dispatching and distribution of stock.
• Ensure efficient stock flow from suppliers into the DC and from the DC to retail stores.
• Develop and implement operational procedures to improve warehouse productivity and efficiency.
• Ensure store replenishment requirements and delivery schedules are consistently achieved.
• Manage warehouse capacity storage utilisation and the effective layout of the distribution centre.
• Ensure operational targets and service-level agreements are met.
• Maintain high levels of inventory accuracy through effective stock control procedures.
• Oversee cycle counts stocktakes stock reconciliations and investigation of stock discrepancies.
• Minimise stock losses damages shrinkage and inventory write-offs.
• Ensure accurate recording and movement of stock through the warehouse management system.
• Implement controls to manage returns damaged goods obsolete stock and stock adjustments.
• Work closely with buying merchandising planning and store operations teams to ensure effective stock availability.
• Lead manage and develop warehouse supervisors team leaders permanent employees and temporary staff.
• Establish clear performance expectations productivity targets and key performance indicators (KPIs).
• Manage workforce planning shift scheduling overtime and resource allocation.
• Drive accountability discipline productivity and a performance-driven culture.
• Identify training needs and implement development initiatives to strengthen operational capability.
• Manage employee performance attendance conduct and industrial relations matters in line with company policies and applicable labour legislation.
• Oversee outbound distribution to retail stores ensuring accurate and timeous deliveries.
• Coordinate transport schedules loading plans route planning and delivery priorities.
• Monitor transport costs vehicle utilisation and delivery performance.
• Liaise with third-party logistics providers transport contractors and internal fleet teams where applicable.
• Resolve delivery discrepancies delays and distribution-related issues.
• Ensure effective communication between the DC transport operations and retail stores.
• Ensure effective utilisation of warehouse management systems (WMS) ERP systems and inventory management technology.
• Monitor operational data and use reporting to identify bottlenecks inefficiencies and opportunities for improvement.
• Implement lean warehousing principles and continuous improvement initiatives.
• Improve picking accuracy order turnaround times stock throughput and overall warehouse productivity.
• Ensure warehouse processes stock movements and operational records are accurate and properly maintained.
• Support the implementation of new systems technologies and operational procedures.
• Manage the warehouse and distribution centre operating budget.
• Control labour overtime equipment consumables handling and distribution costs.
• Monitor cost per unit cost per order and other relevant operational performance indicators.
• Identify opportunities to reduce operational expenditure without compromising service delivery.
• Provide regular operational and financial performance reports to senior management.
• Ensure compliance with occupational health and safety requirements and company policies.
• Maintain a safe clean and organised warehouse environment.
• Ensure appropriate use and maintenance of material-handling equipment including forklifts and pallet jacks.
• Manage risk assessments incident reporting safety training and corrective actions.
• Ensure compliance with relevant operational fire safety and security procedures.

Personal Attributes:

• Relevant qualification in Supply Chain Management Logistics Warehouse Management or Business Management would be advantageous.
• Minimum 58 years experience in warehouse or distribution centre management preferably within the retail sector.
• Proven experience managing a high-volume warehouse or distribution operation.
• Experience managing large operational teams across multiple shifts.
• Strong knowledge of inventory control stock movement store replenishment and distribution processes.
• Experience working with warehouse management systems (WMS) ERP platforms and stock control systems.
• Proven experience managing operational budgets labour costs and productivity targets.
• Strong understanding of warehouse health and safety requirements.