Wardhostess Northern Cape Healthwise

Duties & Responsibilities:

• Ensure that patients have ice water at all times
• Urns to be full at all times and turned on
• Serve patients with tea/coffee and alternative snacks
• Menu cards to be filled in correctly with choice of patient
• Menu cards to be returned to kitchen as soon as possible
• Diet list to be updated before meals
• Diet alterations should be brought to attention immediately
• Trolleys to be taken from kitchen to wards orderly and returned after serving patients with meals
• Check trays are complete before placing in trolley and before setting in front of patient. Incomplete trays are unacceptable!
• Patients meals are served on trays but trays are to be removed immediately after patient has eaten
• Cutlery must be washed after every meal. Strict controls to be kept by ward hostess
• Cutlery always served in cutlery bags
• You are responsible for cutlery used in the ward & this is to be locked away when not in use. The cutlery is your own responsibility
• The ward kitchen must be neat and tidy at all times. No trays are to be left in ward kitchen after meal has been eaten - bring immediately to fedics kitchen
• Ward hostess are to be neat clean & tidy at all times. Must always be in full uniform and up to fedics standard
• Private patients will receive in addition: o the morning news paper of their choice o refreshment for direct family member visiting o receive Healthwise chocolate with evening tea or coffee o be able to order meal from a la carte menu