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Wardhostess Johannesburg Healthwise


Job Location:

Springs - South Africa

Monthly Salary: Not provided by the employer
Posted: 10 August 2026 (30+ days ago)
Application Deadline: 7 November 2026
Vacancies: 1 Vacancy

Job Summary

Duties & Responsibilities
  • Ensure patients have access to fresh ice water at all times.
  • Maintain beverage stations and ensure tea/coffee urns are filled operational and available throughout service periods.
  • Serve patients tea coffee beverages snacks and meals in a professional courteous and timely manner.
  • Assist patients with menu selection and ensure menu cards are completed accurately according to patient preferences and dietary requirements.
  • Submit completed menu cards to the kitchen within the required timeframes.
  • Maintain and update patient diet lists before each meal service.
  • Communicate all diet changes special requests and dietary restrictions to the kitchen promptly and accurately.
  • Transport food trolleys safely and efficiently between the kitchen and wards ensuring meals are delivered on time.
  • Verify that meal trays are complete accurate and meet the required quality standards before delivery to patients.
  • Serve meals in accordance with hospital procedures and provide excellent patient service at all times.
  • Collect trays promptly after meals and ensure ward areas remain clean tidy and free from used meal service items.
  • Maintain strict control of crockery cutlery and serving equipment ensuring all items are accounted for and stored securely.
  • Wash sanitise and handle cutlery and service equipment in accordance with food safety and hygiene standards.
  • Ensure cutlery is presented appropriately and in line with hospital and Tsebo service standards.
  • Maintain a clean organised and hygienic ward kitchen and service area at all times.
  • Adhere to all food safety health and safety infection control and hygiene procedures.
  • Wear the prescribed uniform and personal protective equipment (PPE) correctly and maintain a professional appearance at all times.
  • Provide exceptional patient-focused service that promotes comfort dignity and a positive dining experience.
  • Support special service requirements for private patients in accordance with client and hospital service level agreements.
  • Report service stock equipment hygiene or patient care concerns to the relevant supervisor immediately.
  • Comply with all Tsebo Catering policies procedures quality standards and client requirements.



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