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VICI Dialer Administrator
Job Location:
Job Location:
Johannesburg - South Africa
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
30 May 2026 (30+ days ago)
Posted:
Application Deadline:
27 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Introduction
Cartrack a world-leading smart mobility Software-as-a-Service tech company across 23 countries is looking for a Vici Dialer Administrator to be responsible for managing and optimizing the Vici Dial system used in a debt collection or call center environment.
Duties & Responsibilities
Key Responsibilities
- Combine Dialler administration campaign management and reporting
- Manage inbound/outbound dialler campaigns on Vici dial
- Upload and maintain debtor/customer calling lists
- Monitor real time call centre performance and agent productivity
- Optimize dialling strategies to improve contact rates talk time promise to pay rates collections recovery and manage campaigns call ques dispositions and campaigns.
- Generate daily weekly monthly performance reports
- Analyse campaign and agent statistics
- Work closely with Collections managers IT and operations teams.
Required Experience:
Unclear Seniority
