TRG 2536 (Midvaal) WARRANTY ADMINISTRATOR (Workshop Service Centre)

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IMISEBENZI EKHONA UMSEBENZI OMTSHA OKHOYO MOSEBETSI

O MOCHA O FUMANEGANG from #TheRecruitmentGuy

Title: Warranty Administrator

Area: Midvaal

Industry: Automotive Workshop / Vehicle Dealership / Service Centre

Ref No.: TRG 2536

Salary: R25 000 R30 000 per month (depending on experience and brand knowledge)

Start Date: As soon as possible

Type: Permanent

Special Instructions: Preference given to candidates with Heavy Motor Vehicle / Medium Motor Vehicle / Commercial Vehicle experience and warranty knowledge of major brands

An opportunity for an experienced Warranty Administrator is required for permanent employment based in the Midvaal.

• This role requires a candidate with strong administrative and technical understanding of commercial vehicle warranty processes.
• The successful candidate will manage the end-to-end warranty claim lifecycle ensure compliance with manufacturer standards and work closely with the service and parts teams to maximise claim approvals and recovery.

• Process submit and follow up on all warranty claims for commercial vehicles and trucks in accordance with manufacturer guidelines
• Accurately capture and maintain warranty documentation job cards parts usage and supporting evidence
• Liaise with manufacturers technical support teams and internal stakeholders on claim status queries and approvals
• Verify that all warranty work meets manufacturer standards before submission
• Monitor outstanding claims resolve rejections or queries promptly and ensure timely payment recovery
• Maintain detailed records of warranty history claim success rates and manufacturer correspondence
• Support the Service Advisors and workshop team with warranty-related technical and administrative queries
• Prepare warranty reports statistics and reconciliation for management
• Ensure compliance with all brand-specific warranty policies and procedures
• Assist with continuous improvement of internal warranty processes and documentation standards
• Build and maintain effective working relationships with manufacturer warranty departments

• Grade 12 (Matric)
• Minimum 5 years proven experience as a Warranty Administrator (or similar) within a truck / heavy commercial vehicle (HMV) medium commercial vehicle (MMV) or light commercial vehicle (LMV) workshop / dealership environment (essential)
• Strong practical experience processing warranty claims for major / multi truck brands or similar highly advantageous
• Solid understanding of commercial vehicle servicing diagnostics parts and repair processes
• Excellent attention to detail administrative and organisational skills
• Computer literacy with experience in dealership management systems / warranty portals advantageous
• Strong written and verbal communication skills
• Ability to work accurately under pressure and meet claim submission deadlines
• Traceable & contactable references
• Local residency or willing to relocate to Midvaal / surrounding Gauteng areas
• Submit CV (Word / PDF) to Ref # (TRG 2536)

SKILLS REQUIRED:

Warranty claim processing and administration
Manufacturer policy compliance and documentation
Attention to detail and accuracy
Data capturing and record keeping
Communication and liaison skills
Time management and deadline-driven work
Problem-solving on claim queries and rejections
Basic technical understanding of commercial vehicles / trucks

Salary: R25 000 R30 000 per month (depending on experience and brand knowledge)

Start Date: As soon as possible

Type: Permanent