Transformation Director
Centurion - South Africa
Job Summary
Role Purpose
Provide day-to-day leadership and accountability for the transformation programme across all six service requirements ensuring that commercial customer operational data AI and transformation-management initiatives operate as an integrated programme.
- Lead end-to-end transformation delivery across SR1SR6.
- Chair the Delivery Partner side of the Transformation Management Office.
- Translate One strategy into executable transformation initiatives.
- Coordinate business transformation and BSS implementation activities.
- Manage dependencies across business units BSS OEMs and third parties.
- Establish and maintain integrated programme plans and delivery registers.
- Drive stage-gate governance and transformation outcomes.
- Ensure transformation initiatives deliver measurable business benefits.
- Manage executive stakeholders and escalations.
- Oversee capability transfer.
- Ensure effective collaboration between Enterprise Architecture Data Customer Commercial and Operations teams.
- Provide leadership during the transition from Discovery into Execution.
- Bachelors degree in Business IT Engineering Computer Science or related field.
- Programme/Transformation Management qualification advantageous.
- 1215 years transformation/programme leadership experience.
- Strong telecommunications and BSS transformation experience.
- Proven experience managing enterprise-wide transformation programmes.
- Experience working across multiple business units.
- Strong understanding of BSS digital transformation customer journeys data and integration.
- Experience with Agile delivery and transformation governance.
- Strong executive stakeholder management.
Required Experience:
Director
About Company
With 15 years of experience in the Telecommunications and Financial Services industry in Africa and the Middle East, we are experts at supporting our clients through their digital transformation journeys. We believe in blending traditional methods with cutting-edge strategies to drive ... View more