Training Facilitator

The Training Facilitator is responsible for delivering high-quality accredited and in-house driver training across Unitrans operations. The role ensures that new and existing drivers are fully equipped competent and compliant with safety operational and customer service standards. This includes conducting assessments facilitating training implementing behaviour-based coaching and supporting operational sites with journey management safety and compliance activities.

Key Responsibilities

Driver Assessments & Competency Evaluation

• Conduct pre-employment practical driver assessments and provide recommendations to Contract Management.
• Continuously assess the competencies of current and prospective drivers and implement improvement interventions.
• Perform in-cab assessments at defined intervals to evaluate behaviour skill and compliance.

Training Delivery & Facilitation

• Facilitate accredited Unit Standardbased internal and customer-specific training programmes.
• Deliver training using clear explanations practical examples and appropriate terminology to ensure learner understanding.
• Provide practical driving training aligned with the company training matrix.
• Conduct on-route evaluations coaching and refresher training as required.

Behaviour-Based Coaching & Performance Improvement

• Identify training needs arising from incidents accidents telematics data DriveCam events and fuel performance reports.
• Develop and implement corrective training plans in collaboration with the Senior Training Officer.
• Drive behaviour-change initiatives through structured coaching and reinforcement programmes.
• Facilitate periodic safety meetings toolbox talks and stand-downs to promote safe and compliant behaviour.

Training Content Development

• Develop new presentations training materials and learning content based on operational insights site visits incident trends and assessment findings.
• Continuously update and customise materials to address real-world driver behaviours and risks.

Journey & Site Management Support

• Conduct periodic site visits to assess loading offloading entry and exit procedures.
• Review and update Journey Management Plans based on site feedback and route analysis tools.
• Train drivers on different vehicle and trailer configurations as well as site-specific loading and offloading procedures.

Reporting Documentation & Compliance

• Maintain accurate records of all training interventions assessments and outcomes.
• Submit weekly reports and prepare required documentation for compliance and certification.
• Support the SHERQ team with accident and incident investigations when required.

Operational Support

• Deliver ad hoc and new training interventions as requested by management.
• Provide contingency support during operational crises.
• Perform additional reasonable duties to support operational requirements.

Skills / Experience

• Grade 12 / Matric Certificate (minimum requirement)
• Relevant Driver/Transport Training qualification or accreditation
• Valid and appropriate drivers license (including relevant heavy vehicle categories)
• Proven experience in driver training assessments and behaviour-based coaching
• Experience in logistics transport or fleet operations
• Understanding of SHERQ principles and accident/incident investigation processes
• Strong written and verbal communication skills in English

Competencies

• Strong facilitation and presentation skills
• Ability to design and develop effective training materials and presentations
• Excellent communication and interpersonal abilities
• Knowledge of applicable Unit Standards and accredited training requirements
• In-depth understanding of defensive driving principles and transport safety regulations
• Ability to analyse incident trends and driver performance data
• Strong coaching and mentoring capability
• Route planning and Journey Management expertise
• High attention to detail and strong administrative discipline