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Trading & Merchandising Specialist

MOO

Job Location:

Cape Town - South Africa

Monthly Salary: Not provided by the employer

Posted: 11 July 2026 (30+ days ago)

Application Deadline: 8 October 2026

Vacancies: 1 Vacancy

Job Summary

MOO set out to shake up the world of print back in 2006. And weve come a long way since. Today were a 400 strong team (were thinking of getting matching jackets) who create print and digital products for companies of all sizes from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.

Our global HQ is in London UK while we also have premises in the US youll find us in Boston MA as well as East Providence RI and Denver CO and now in Cape Town South Africa!

The Trading & Merchandising team is on a mission to keep our site performing at its best every single day. We are responsible for creating an exceptional onsite customer experience - from SEO optimization and promotional support to managing campaigns and landing pages - and turning those interactions into real results for the business. Working at the intersection of product brand and commerce we ensure our site journeys are seamless engaging and consistently drive the growth of .

Were looking for a commercially-minded Ecommerce Trading & Merchandising Specialist to join our growing team. This role is the engine room of our website - youll bridge the gap between strategy and execution taking ownership of key site builds trading streams and optimization projects.

Youll be a hands-on expert in our CMS leading the build process executing site changes and analyzing performance to recommend the next round of improvements. If you love the intersection of data design and user experience and youre ready to take more autonomy over our digital storefront wed love to meet you.

Responsibilities

Own the Build & Execution: Lead the end-to-end build and deployment of new landing pages site updates and promotional flows ensuring everything is QAd pixel-perfect and live on schedule
CRO & A/B Testing: Support in our continuous testing roadmap. Use data to identify friction points in the user journey and build launch and report on A/B tests to drive conversion growth
Operational Optimization: Proactively audit the site for performance issues broken links or UX bottlenecks and drive the resolution of these issues independently
Data-Driven Insights: Go beyond reporting; analyze site performance metrics (conversion bounce rate AOV) to provide actionable recommendations for site iterations
Cross-Functional Collaboration: Work closely with Design and Product teams to shape new journeys and brief technical requirements for site improvements
SEO Implementation: Apply SEO best practices to all new builds ensuring meta-data header structures and internal linking support our organic growth strategy.

About You

Experience: You have experience in an ecommerce trading or web operations role with a strong portfolio of site builds or CRO projects
Technical Proficiency: You are comfortable working in a CMS (e.g. Magnolia or similar) and are confident in delivering high quality builds
Analytical Mindset: You are confident in Google Analytics and other reporting tools. You dont just look at numbers; you look for the story behind them to make decisions
Proactive Problem Solver: You are the person who spots a problem and fixes it before it impacts revenue. You take pride in your attention to detail
Communication: Youre comfortable communicating with stakeholders across design dev and marketing to keep projects moving
Tools: Familiarity with wireframing tools (e.g. Figma) and project management software (e.g. Jira) is a major plus

Nice to Haves

Experience working within a CMS (Content Management System)

Whats it like to work at MOO

MOOs the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success while also recognising the importance of a healthy work/life balance.

Thats why we offer 19 days holiday rising by one day for each year here (for 5 years) a matched pension scheme and paid parental leave. Well offer you private healthcare and life insurance. We also offer flexible work schedules with hybrid and remote working for certain roles.

Diversity Statement

We are working hard to create a representative inclusive and super-friendly team because we know that different experiences perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesnt discriminate on the basis of race colour religion or belief gender national origin age sexual orientation marital status disability or any other protected class.

As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore wed like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it wont in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential it is only used to better our inclusion and diversity submitting this information you consent to MOOs processing of it for these purposes.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

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About Company

MOO

Online printing services to create high-quality business cards, stickers, postcards, and more. Professional custom printing by MOO, the best online print shop.

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