Technology Services Coordinator

LRS Consulting Services is seeking an onsite Technology Services Coordinator for a Contract opportunity in Warrenton Missouri. This role offers the chance to apply your skills in support of meaningful work for one of our client partners.

Our client is looking for an Onsite Technology Services Contractor to provide technology support for a major project and its partners. This role assists with onboarding documentation maintenance and standardization of project technology and works under the direction of the Technology Services Manager while coordinating with other technology support team members. Youll support on-site partners including clients architects construction managers craft employees and subcontractors working out of the project trailers.

LRS Consulting Services has been delivering the highest quality consultants to our clients since 1979. Weve built a solid reputation for dealing with our clients and our consultants with honesty integrity and respect. We work hard every day to maintain that reputation.

Day to Day Responsibilities:

• Onboard new on-site partners and third-party contractors including workstation and hardware setup and training on document management systems (SharePoint Procore) printing services Wi-Fi and conference room technology
• Provide desk-side telephone and remote computer support and document all solutions in the helpdesk ticketing system
• Monitor the support queue and troubleshoot Tier 1 and Tier 2 issues escalating complex problems to higher-level IT personnel as needed
• Serve as a Level 2 escalation resource for the IT Customer Support team handling complex break/fix issues and taking ownership of tickets from other team members
• Maintain on-site technology and conference room equipment keep site technology documentation current and track trending support issues to raise with the Technology Services Manager

Requirements:

• Must have 3 years of help desk or other technical IT support experience
• Experience with computer hardware software and networking
• Experience diagnosing and resolving technical issues and following support requests through to completion
• Experience documenting technical issues and solutions accurately
• Experience providing excellent customer service with strong verbal and written communication skills (Active Directory and Exchange experience)

The base range for this contract position is $25.00 - $45.00 per hour depending on experience. Our pay ranges are determined by role level and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training.

LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race color religion creed national origin sex age disability marital status gender identity domestic partner status sexual orientation genetic information citizenship status or protected veteran status.

In some cases LRS Consulting uses generative artificial intelligence (AI) in support of our hiring processes. LRS takes steps to ensure the use of AI does not result in discrimination based on protected class(es). AI may be used in the hiring process solely in support of the assessment of candidate qualifications. All decisions in the hiring process are made by LRS employees. If AI will be used in the hiring process for the position for which you are applying you will be notified and will have the opportunity to opt out. If you have any questions please contact us by clicking here.