Technology Documentation and Configuration Control Manager (TDO Manager)
Johannesburg - South Africa
Job Summary
- 4-year Information Management / Information Science / Information Technology / Computer Science / Engineering (or related) Degree
- Records / Information Management certification (e.g. ISO 15489) advantageous
- Information Technology Infrastructure Library (ITIL) Foundation advantageous
- Microsoft SharePoint / M365 records or content management certification advantageous
- Minimum of 5-7 years of experience in document / records management document control configuration control or information governance
- Minimum of 3 years of experience in a technology financial services or other regulated / audited environment
- Proven track record of designing and implementing document frameworks taxonomies templates and approval workflows
- Strong hands-on SharePoint / M365 document management experience; exposure to PDF control and tools such as Jira
- Experience operating across multiple functions cultures and geographies
- Entrepreneurial spirit self-driven and ability to work with a fast-paced team
- Pan Africa multi-cultural experience is advantageous
- Document and records management standards and lifecycle
- Document configuration and version control
- Information taxonomy metadata and classification
- SharePoint / M365 document governance (libraries metadata retention approval flows)
- Document workflow automation
- Template design and document quality assurance
- Audit compliance and governance frameworks
- Knowledge management principles
- IT service framework and IT operations best practice
Required Experience:
Manager
About Company
With 15 years of experience in the Telecommunications and Financial Services industry in Africa and the Middle East, we are experts at supporting our clients through their digital transformation journeys. We believe in blending traditional methods with cutting-edge strategies to drive ... View more