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Technical Support Specialist

Parvana

Job Location:

Johannesburg - South Africa

Monthly Salary: Not provided by the employer

Posted: 12 September 2026 (2 days ago)

Application Deadline: 10 December 2026

Vacancies: 1 Vacancy

Job Summary

Location: Johannesburg Work Type: Office Based Job ID: J107266

About our client:

Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit they boast a dedicated team of over 600 employees many with over a decade of tenure. They have built their culture on a feeling of togetherness trust and respect and are always looking to support employees continuous learning. Using Agile they provide diverse services with a focus on research innovation and improvement.

What you will be doing:

Handling the installation configuration maintenance and administration of Linux servers.
Proactively monitoring system performance capacity and overall health.
Investigating and resolving technical incidents and general service requests.
Managing OS patches vulnerability remediation and system security hardening to ensure compliance.
Providing ongoing database support including performing necessary backups and restores.
Troubleshooting networking connectivity and various infrastructure-related issues.
Managing file systems user/group permissions and supporting application deployments.
Developing technical procedures and participating in after-hours or standby support to assist customers and internal teams.

What our client is looking for:

3 - 5 years of relevant background in technical support infrastructure support or Linux administration.
Hands-on experience with enterprise Linux environments specifically RHEL and AlmaLinux including installation maintenance and troubleshooting.
Strong understanding of essential networking protocols and tools such as DNS TCP/IP SSH NFS and firewall management.
Capability to automate tasks and manage infrastructure using Bash scripting and Python.
Experience with server monitoring performance tuning and capacity planning.
Knowledge of Linux security hardening patch management vulnerability remediation and adherence to compliance standards.
Experience working with Apache Tomcat and Java-based enterprise applications.
Hands-on experience with virtualization platforms (Proxmox VMware Hyper-V) and container technologies like Docker and Podman.
Proven experience in managing backup solutions and implementing disaster recovery strategies.
Strong troubleshooting problem-solving documentation and customer support abilities are essential.