Technical Product Owner
Midrand - South Africa
Job Summary
Purpose of the role
We are looking for an experienced Technical Product Owner to bridge the gap between our business objectives and technical execution. The ideal candidate will possess deep domain expertise in building modern long-term life and funeral insurance systems combined with a strong technical foundation in cloud-native microservices architectures and South African insurance regulations. As a senior member of the IT Insurance team you will own the product backlog act as the voice of the customer for our engineering teams and translate complex long-term insurance requirements into clear actionable technical user stories. You will collaborate closely with architects developers and business stakeholders to ensure the delivery of a highly scalable secure and resilient platform deployed on AWS that strictly adheres to the Twin Peaks regulatory model.
The successful candidate will bring deep hands-on experience across the following areas:
- Insurance Domain
- Deep understanding of Life and Funeral insurance policies risk insurance policy administration waiting periods beneficiary verification and claims payouts.
- Regulatory Knowledge
- Twin Peaks model FSCA/PA mandates COFI Bill Policyholder Protection Rules (PPRs) TCF principles and POPIA (especially relating to health information).
- Product Management
- Backlog management user story writing roadmap definition stakeholder alignment.
- Architecture & Cloud
- Understanding of API-first design microservices containerization and AWS.
- Data & Integration
- Familiarity with data models system integrations and sequence diagrams.
- AI in the SDLC
- AI-assisted requirement drafting analysis and process optimization.
- Delivery tooling
- Agile / SAFe Jira Confluence Miro/Figma.
- Life & Funeral Insurance Systems: Demonstrable hands-on experience as a Product Owner or Technical Business Analyst building or integrating core life and funeral insurance platforms. Deep domain knowledge spanning policy administration premium collection beneficiary verification waiting period rules and claims payout processes.
- South African Regulatory Context: Proven track record of building systems that comply with the Financial Sector Conduct Authority (FSCA) and Prudential Authority (PA) requirements. Deep understanding of the Treating Customers Fairly (TCF) outcomes and how to embed them into digital platforms.
- Technical Aptitude: Strong understanding of API-based architectures integrations and cloud platforms (AWS). Ability to engage in technical design discussions with engineers.
- Architecture Context: Proven experience working within microservices-based environments understanding the trade-offs and dependencies inherent in distributed systems.
- Engineering Practice: Solid grasp of the software development lifecycle continuous delivery (CI/CD) and secure-by-design principles (including POPIA compliance).
AI-assisted workflows are increasingly embedded across the full lifecycle from requirements and design to maintenance.
- Practical experience using AI tools to accelerate the creation of user stories acceptance criteria and documentation.
- Data & Insights leveraging AI to query product metrics and optimize user journeys.
- Sound judgement and a human-in-the-loop mindset validating AI output for correctness security and quality.
- Minimum 8 years relevant experience with at least 3-5 years acting as a Technical Product Owner or Product Manager in a software engineering environment.
- A degree in Computer Science Engineering Business or a related field (or an equivalent combination of qualification and demonstrable experience).
- A proven track record of delivering complex scalable enterprise applications specifically within the financial services or long-term insurance sectors in South Africa.
About Company
With 15 years of experience in the Telecommunications and Financial Services industry in Africa and the Middle East, we are experts at supporting our clients through their digital transformation journeys. We believe in blending traditional methods with cutting-edge strategies to drive ... View more