Technical Manager

The Technical Manager will support the MANNHUMMEL SA Team by driving initiatives in the region to successfully execute the strategy. Deliver technical trainings and services to distributors and strategic end users help with cross referencing drive and execute audit/surveys for strategic customers mainly in the mining and construction segments.

Supporting the sales department in servicing maintaining existing customers and technical needs

Presentation of the products both from a technical point of view and from a sales perspective

Provide technical support to the sales team and customers. On-site visits start-ups supervise pilot projects and trials.

Technical support including basic design of our elements for sales team and customers

Research regarding possible revenue generation

Researching project-specific details in the project award phase

Maintain positive long-term relationships with Customers / distributors / dealers / end users through customer visits and providing consultation and technical services and support on MH filtration brands.

Provide regularly written reports about his/her activities

Manage the day-to-day operational activities for customers.

Conduct seminars exhibitions product trainings/workshops for distributors/dealers OEM consultant and end users.

Working hand in hand with the sales team members Product Managers and Technical Team for new pilots development of new products suiting the regional requirement and applications and providing design support.

Travel and attend client meetings to support Sales Managers as and when needed and not limited to a particular sector area or region.

Assume sales responsibility for a particular assigned customer base.

Minimum a university degree in engineering is required

Experience: Min. 10 years experience in technical service environment in filtration and/or engines

Understanding of customer needs both stated and unarticulated.

Strong understanding of the Mining & OHI segment

Experience in maintaining Fleet of engines and driving cost reduction initiatives with an emphasis on TCO.

A thorough knowledge of applicable products services and capabilities.

A forward thinking customer-focused creative mind.

Have a problem-solving mindset

Strong interpersonal and relationship building skills.

Experience in Cross functional Matrix organizations

Conflict resolution skills

Strong proficiency in Microsoft Office applications (Word Excel PowerPoint and Outlook) CRM and SAP systems.