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Technical Account Manager
Job Location:
Job Location:
Centurion - South Africa
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
22 August 2026 (14 hours ago)
Posted:
Application Deadline:
19 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Our client is looking for a Technical Account Manager to join its growing team in Centurion. This is an exciting opportunity for a client-focused IT professional who enjoys combining technical expertise business analysis and customer success to deliver exceptional service.
- Manage client relationships stakeholder engagement and service delivery acting as the trusted technical advisor.
- Gather analyse and document business requirements functional specifications and solution recommendations
- Deliver client onboarding user training knowledge transfer and high-quality functional documentation.
- Coordinate with Product Development and QA teams to manage releases change requests issue resolution and platform enhancements.
- Monitor service performance manage reporting escalations risks and major incidents to ensure operational excellence and client satisfaction.
- Champion the voice of the customer by translating business needs and client feedback into product and process improvements.
- Drive continuous improvement platform adoption customer success and long-term account growth.
Essential
- Degree/Diploma in IT Business Information Systems or related field.
- 35 years experience in Technical Account Management Functional Support Business Analysis or Customer Success.
- Client-facing enterprise application support experience.
- Functional analysis SDLC knowledge and excellent English communication
- Advantages:
- Airline Retail or Travel Technology experience.
- CRM platforms
- APIs SSO and payment gateway integrations
- Microsoft 365 Teams SharePoint or Google Workspace
Required Experience:
IC
About Company
WHO WE ARE EQPlus Technologies (Pty) Ltd was founded in 1999 by an exceptionally talented team of professionals and entrepreneurs. Today EQPlus is an industry-recognised Information Communications Service Provider that reflects South Africa’s unique diversity and is proud to announce ... View more
