Systems Sales Order Processing & Administration Support

Not just a job but a career

Yokogawa award winner for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards is a leading provider of industrial automation test and measurement information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition (bio)technology artificial intelligence industrial cybersecurity etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18000 employees work in over 60 countries with one corporate mission to co-innovate tomorrow. We are looking for dynamic colleagues who share our passion for technology and care for our return we offer you great career opportunities to grow yourself in a truly global culture where respect value creation collaboration integrity and gratitude are highly valued and exhibited in everything we do.

RESPONSIBILITIES

• Manage supervise and support the full customer order processing workflow for Systems Products and Service Sales
• Identify process inefficiencies and implement improvement initiatives to enhance operational performance
• Execute and drive solutions to optimize sales order processing efficiency
• Prepare and present quarterly reports on Sales Order Processing performance for the Sales Department
• Ensure all Sales order processing activities comply with Yokogawa global standards procedures and regulatory requirements
• Coordinate with vendors to manage quotation updates revisions and accuracy
• Support customers with queries and ensure a timely response.
• Support the finance department with customer payment queries and tracking.
• Ensure order intake sheet is maintained (this includes ensuring back-end formulas are functional) and data is tracked correctly.
• Interdepartmental support with queries.
• Providing and following up on delivery times for customer orders
• Participate in internal and external audits ensuring required documentation is available and compliant for Systems Sales
• Deliver training and support to internal teams on key systems (SAP D-Procure Yoda CRM)
• Ensure all QMS procedure changes are kept track of and that the team is made aware of the changes and the affected system.
• Arrange team meetings when requested and take minutes.
• Complete leave schedules when requested for the team.
• Assist team members with material part number queries on SAP.
• Create Inter-company (Angola) proposals.
• Process Inter-company (Angola) orders.
• Support with Inter-company (Angola) vendor queries.
• Support the Sales Manager with queries and operational requirements.
• Build and maintain strong relationships with global affiliates.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse equitable and inclusive will actively recruit develop and promote people from a variety of backgrounds who differ in terms of experience knowledge thinking styles perspective cultural background and socioeconomic will not discriminate based on race skin color age sex gender identity and expression sexual orientation religion belief political opinion nationality ethnicity place of origin disability family relations or any other circumstances. Yokogawa values differences and enables everyone to belong contribute succeed and demonstrate their full potential.

Are you being referred to one of our roles If so ask your connection at Yokogawa
about our Employee Referral process!