Sr IT Technologist Site Infrastructure & Operations

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.

Medtronic is a global leader in healthcare technology united by our mission to alleviate pain restore health and extend life. With a presence in more than 150 countries we combine innovation and expertise to solve some of the worlds toughest healthcare challenges empowering our people to do meaningful work that improves lives every day.
We are seeking a highly skilled Senior IT Technologist to deliver advanced hands-on infrastructure support and deployments across office manufacturing distribution administrative and lab this role you will act as a key on-site infrastructure expert ensuring the stability performance and uptime of critical IT systems.

The Senior IT Technologist role involves working closely with local and global IT teams to support and optimize infrastructure operations. Responsibilities include troubleshooting complex issues coordinating site activities managing vendor relationships and executing projects across various locations. The position requires strong technical skills in networking computing storage and end-user technologies as well as maintaining compliance with hardware software and security standards. After-hours support on-call duties and occasional travel are also part of the role.

Responsibilities may include the following and other duties may be assigned:

• Design deploy and document infrastructure solutions that meet business architecture and compliance requirements.
• Manage system configuration capacity compatibility reliability and overall infrastructure performance.
• Monitor environments troubleshoot issues analyze logs and implement changes to improve performance and efficiency.
• Provide advanced support for network infrastructure including routers switches wireless firewalls and multi-site connectivity.
• Maintain secure and reliable LAN WAN and MAN networks including patching segmentation and upgrades.
• Deliver onsite infrastructure support including diagnostics hardware installation cabling configuration and asset lifecycle management.
• Lead or support local and multi-site infrastructure projects ensuring milestones resources and delivery timelines are met.
• Coordinate vendors procurement and onsite service activities while aligning business site and regional infrastructure needs.
• Collaborate with stakeholders global IT teams and service providers to provide technical guidance status updates and recommendations.
• Create and maintain technical documentation standards SOPs and support for networking compute storage backup cloud and hybrid environments.

Required Knowledge and Experience:

• Matric plus 3-year diploma/degree in IT field (or equivalent) with 4 years of relevant experience
• 3 years of hands-on experience across networks servers storage and backup solutions
• Strong troubleshooting and diagnostic capability in infrastructure environments
• Advanced knowledge of networking device security and enterprise systems
• Proficiency in monitoring and troubleshooting tools
• Ability to independently perform infrastructure tasks (rack stack cabling)
• Experience with Cisco Juniper or Dell Technologies
• Strong communication and stakeholder engagement skills
• Reliable transportation
• Ability to lift up to 23 kg

Preferred qualifications include a CCNA certification or equivalent previous Medtronic experience and knowledge of both cloud and on-premises data center environments. It is also helpful to have experience with UPS systems power supply structured cabling and leading or coordinating IT projects. Familiarity with virtualization technologies such as VMware vSphere a solid understanding of cybersecurity principles and experience with audio-visual and unified communications technologies are also addition proficiency in SCCM Intune and PowerShell along with strong skills in log analysis debugging and infrastructure optimization would be beneficial.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

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Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).