Specialist, Platform Operations

To provide specialist operations expertise and ensure the daily integrity efficiency and continuous improvement of the platforms end-to-end systems. This role manages high-volume low-value transactions ensuring robust financial reconciliation and seamless customer experience to support the platforms profitability and commercialisation goals within the business unit.

Qualifications :

Type of Qualification: First Degree
Field of Study: Business Commerce Finance and Accounting Generic Management Information Technology

Experience Required
Operations Production Services
Operations
5-7 years
5 years of progressive experience in an operations FinTech or financial services environment. Demonstrated experience in managing day-to-day operational activities including process execution monitoring and improvement. Proven track record in performing detailed multi-way financial reconciliations particularly in high-volume low-value transaction environments with a strong ability to identify and resolve discrepancies.

5-7 years
Hands-on experience with FinTech platforms digital products (ideally app-based) and associated backend systems including identifying troubleshooting and coordinating fixes for operational and system issues. Experience in preparing analysing and interpreting operational data to identify trends root causes and inform decision-making.

Additional Information :

Behavioural Competencies:

• Adopting Practical Approaches
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Generating Ideas
• Producing Output
• Pursuing Goals
• Showing Composure
• Taking Action
• Understanding People
• Upholding Standards
• Valuing Individuals

Technical Competencies:

• Agile Development
• Agile Principles
• Client Relationship Management
• Collaboration
• Compliance
• Continuous Improvement
• Creative Problem Solving
• Data Measurement
• Financial Acumen
• Financial Analysis
• Operations Risk Management
• Process Management
• Reconciling Financial Records
• Risk Identification
• Risk Management
• Solution Design & Enablement
• Statistical & Mathematical Analysis

Remote Work :

No

Employment Type :

Full-time