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Shop Manager
Job Location:
Job Location:
Pretoria - South Africa
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
22 August 2026 (15 days ago)
Posted:
Application Deadline:
19 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Department:
Job Summary
Our client based in Pretoria operates within the convenience retail sector and is committed to delivering an exceptional shopping experience to its customers. They are seeking a motivated and experienced Shop Manager to oversee multiple branches ensuring efficient store operations exceptional customer service and effective team management.
Job Purpose:
To manage the day-to-day operations of multiple retail branches by overseeing staff inventory pricing and store performance while ensuring high standards of customer service and operational excellence.
Job Purpose:
To manage the day-to-day operations of multiple retail branches by overseeing staff inventory pricing and store performance while ensuring high standards of customer service and operational excellence.
REQUIREMENTS
Minimum education:
Required nature of experience:
Other:
KEY PERFORMANCE AREAS
Store Operations
Stock & Inventory Management
Staff Management
Customer Service
Minimum education:
- National Senior Certificate
- 2-5 years experience
Required nature of experience:
- Retail store management
- Multi-branch operations
- Staff leadership and development
- Inventory and stock management
- Pricing and price analysis
- Administrative and reporting functions
- Customer service and operational management
- Strong leadership and people management skills
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- Administrative and reporting skills
- Price analysis and updating pricing structures
- Inventory management and stock control
Other:
- Fluent in Afrikaans and English
- Valid drivers licence and own reliable transport
- Willingness to travel weekly to Johannesburg
KEY PERFORMANCE AREAS
Store Operations
- Oversee the daily operations of multiple retail branches
- Ensure stores are clean organised and visually appealing
- Maintain high operational and merchandising standards
- Ensure compliance with company policies and procedures
Stock & Inventory Management
- Monitor stock levels and conduct regular inventory checks
- Manage stock ordering to ensure product availability
- Minimise stock losses and improve inventory accuracy
- Perform price analysis and update pricing where required
Staff Management
- Recruit train motivate and develop store employees
- Monitor staff performance and provide ongoing coaching
- Foster a positive customer-focused team culture
- Manage staff scheduling and attendance
Customer Service
- Deliver exceptional customer service across all branches
- Resolve customer queries and complaints professionally
- Maintain a welcoming shopping environment
- Promote customer satisfaction and loyalty
- Complete all administrative and reporting functions accurately
- Monitor branch performance and identify improvement opportunities
- Ensure compliance with operational and financial procedures
- Support continuous improvement initiatives across all branches
Required Experience:
Manager
About Company
Human Capital Specialists Partnering with us is an investment into your future success Founded by Pieter van Rooyen in 1996, we at CLS Human Capital Specialists offer a comprehensive range of solutions integral to Human Resources and Organisational Development. Contact Us About US We ... View more
