Service Manager, Gqeberha
Job Location:
Port Elizabeth - South Africa
Monthly Salary:
Not provided by the employer
Posted:
26 May 2026 (30+ days ago)
Application Deadline:
23 August 2026
Vacancies:
1 Vacancy
Job Summary
Reference: EL003290-Janin-1
Our client has a vacancy for a Service Manager on a permanent basis based in Gqeberha Eastern Cape.
Our client has a vacancy for a Service Manager on a permanent basis based in Gqeberha Eastern Cape.
Duties & Responsibilities
Applicants are required to strictly meet the following criteria:
The successful applicant would be responsible for but not limited to:
Team Leadership & Development:
Service Operations & Technical Management:
Client Relationship & Business Development:
Technical & Safety Compliance:
Salary: Market related
To apply email detailed CV and all supporting documentation through to
If you have not received a response within 7 working days please consider your application unsuccessful
- Minimum 5-7 years of hands-on experience in the power generation or critical power systems industry with at least 3 years in a supervisory or management role
- A relevant trade qualification as a Qualified Electrician or Millwright is essential. A N-Diploma or B-Tech in Electrical Engineering is highly advantageous
- Expert-level electrical knowledge is non-negotiable. This must include proven proficiency in:
- Reading and interpreting complex electrical schematics and wiring diagrams
- Troubleshooting and repairing faults on LV systems alternators protection relays and Automatic Transfer Switches (ATS)
- PLC-based control logic and generator synchronization
- In-depth knowledge of major generator controllers (e.g. Deep Sea Electronics ComAp) and their configuration software is mandatory
- Strong technical knowledge of large industrial diesel generators and experience across a range of engine makes
- Proven leadership ability with experience managing training and developing a technical team
- Strong commercial acumen with experience in quoting contract negotiation and client relationship management
- Excellent communication problem-solving and interpersonal skills
- Must have a valid drivers license and be willing to travel to client sites
- Ability to manage the after-hours standby process and handle high-pressure situations with calm authority
The successful applicant would be responsible for but not limited to:
Team Leadership & Development:
- Lead mentor and develop a team of service technicians scheduling work and managing performance to maximize efficiency and skill growth
- Act as the senior technical authority and point of escalation for complex electrical diagnostics including faults in alternators LV switchgear Automatic Transfer Switches (ATS) and synchronizing panels
- Provide expert guidance on mechanical and advanced controller-related issues ensuring a holistic approach to system reliability
- Champion a culture of safety precision and continuous improvement with a strong emphasis on electrical safety standards
Service Operations & Technical Management:
- Direct the day-to-day workflow of the service department and workshop overseeing everything from routine maintenance to new installations commissioning and complex electrical retrofits
- Design and implement robust preventative maintenance programs focused on the entire power train from the engine to the point of electrical connection
- Manage the preparation and review of detailed technical quotations for repairs system upgrades maintenance contracts and new service work
- Ensure stringent quality control by inspecting work signing off on major jobs and implementing testing procedures for all electrical systems
- Perform root cause analysis on complex electrical and mechanical failures to prevent recurrence
Client Relationship & Business Development:
- Serve as the primary technical and commercial contact for key clients building trust through expert consultation and reliable service delivery
- Proactively visit client sites to conduct needs analysis advise on power quality system upgrades control system modernization and integration with renewable systems
- Drive the growth of the service department by identifying and securing new service level agreements (SLAs) particularly for clients with critical and complex power needs
Technical & Safety Compliance:
- Maintain an expert level of product knowledge on the entire power generation system including diesel engines (Volvo Scania Perkins etc.) alternators and associated electrical distribution hardware
- Ensure all service operations strictly comply with SANS 10142 and other relevant electrical codes as well as all occupational health and safety regulations.
- Oversee the standby and call-out roster acting as the primary management contact for after-hours emergencies particularly those of an electrical nature
Salary: Market related
To apply email detailed CV and all supporting documentation through to
If you have not received a response within 7 working days please consider your application unsuccessful
Required Experience:
Manager