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Service Manager, Gqeberha


Job Location:

Port Elizabeth - South Africa

Monthly Salary: Not provided by the employer
Posted: 26 May 2026 (30+ days ago)
Application Deadline: 23 August 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Reference: EL003290-Janin-1


Our client has a vacancy for a Service Manager on a permanent basis based in Gqeberha Eastern Cape.
Duties & Responsibilities
Applicants are required to strictly meet the following criteria:

  • Minimum 5-7 years of hands-on experience in the power generation or critical power systems industry with at least 3 years in a supervisory or management role
  • A relevant trade qualification as a Qualified Electrician or Millwright is essential. A N-Diploma or B-Tech in Electrical Engineering is highly advantageous
  • Expert-level electrical knowledge is non-negotiable. This must include proven proficiency in:
  • Reading and interpreting complex electrical schematics and wiring diagrams
  • Troubleshooting and repairing faults on LV systems alternators protection relays and Automatic Transfer Switches (ATS)
  • PLC-based control logic and generator synchronization
  • In-depth knowledge of major generator controllers (e.g. Deep Sea Electronics ComAp) and their configuration software is mandatory
  • Strong technical knowledge of large industrial diesel generators and experience across a range of engine makes
  • Proven leadership ability with experience managing training and developing a technical team
  • Strong commercial acumen with experience in quoting contract negotiation and client relationship management
  • Excellent communication problem-solving and interpersonal skills
  • Must have a valid drivers license and be willing to travel to client sites
  • Ability to manage the after-hours standby process and handle high-pressure situations with calm authority

The successful applicant would be responsible for but not limited to:

Team Leadership & Development:
  • Lead mentor and develop a team of service technicians scheduling work and managing performance to maximize efficiency and skill growth
  • Act as the senior technical authority and point of escalation for complex electrical diagnostics including faults in alternators LV switchgear Automatic Transfer Switches (ATS) and synchronizing panels
  • Provide expert guidance on mechanical and advanced controller-related issues ensuring a holistic approach to system reliability
  • Champion a culture of safety precision and continuous improvement with a strong emphasis on electrical safety standards

Service Operations & Technical Management:
  • Direct the day-to-day workflow of the service department and workshop overseeing everything from routine maintenance to new installations commissioning and complex electrical retrofits
  • Design and implement robust preventative maintenance programs focused on the entire power train from the engine to the point of electrical connection
  • Manage the preparation and review of detailed technical quotations for repairs system upgrades maintenance contracts and new service work
  • Ensure stringent quality control by inspecting work signing off on major jobs and implementing testing procedures for all electrical systems
  • Perform root cause analysis on complex electrical and mechanical failures to prevent recurrence

Client Relationship & Business Development:
  • Serve as the primary technical and commercial contact for key clients building trust through expert consultation and reliable service delivery
  • Proactively visit client sites to conduct needs analysis advise on power quality system upgrades control system modernization and integration with renewable systems
  • Drive the growth of the service department by identifying and securing new service level agreements (SLAs) particularly for clients with critical and complex power needs

Technical & Safety Compliance:
  • Maintain an expert level of product knowledge on the entire power generation system including diesel engines (Volvo Scania Perkins etc.) alternators and associated electrical distribution hardware
  • Ensure all service operations strictly comply with SANS 10142 and other relevant electrical codes as well as all occupational health and safety regulations.
  • Oversee the standby and call-out roster acting as the primary management contact for after-hours emergencies particularly those of an electrical nature

Salary: Market related

To apply email detailed CV and all supporting documentation through to


If you have not received a response within 7 working days please consider your application unsuccessful

Required Experience:

Manager