Senior Systems QA Engineer (12 month FTC)

An Amazing Career Opportunity for a Senior Systems QA Engineer !! 12-month Fixed Term Contract

Location : Durban South Africa

Job ID: 48932

As a Senior Systems QA Engineer within HIDs Physical Access Control Solutions (PACS) business area you will play a key role in validating the integration and performance of end-to-end physical access systems. These systems span authentication credentials and services (including mobile) authentication devices access control hardware and system management platforms.

Do you enjoy working at the intersection of hardware software App and real-world user experience Are you passionate about uncovering how complex systems behave in the hands of actual usersnot just in theory but through hands-on validation and data-driven insight

If so we want to hear from you!

Who are we

HID powers the trusted identities of the worlds people places and things allowing people to transact safely work productively and travel freely.

We are a high-tech software company headquartered in Austin TX with over 4500 worldwide us out here: Access Control Solutions (PACS):

HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced reliable access control solutions. From cutting-edge readers credentials and controllers to mobile and biometric technologies HID PACS empowers organizations worldwide to protect their people property and assets with scalable high-quality solutions.

This is more than just a job its your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.

Are you ready to make a difference Join us and help shape the future of security.

As ourSenior Systems QA Engineer youll support HIDs successby:

• Integrating all aspects of HIDs PACS portfolio and reporting on overall system performance stability and user experience.
• Maintaining and evolving the Systems/Solution lab to support 24/7 operation including integration of new products and upgrades into the solution test bench.
• Operating within a lab-first Systems QA team supporting hands-on UX validation shared test environments and automation setups.
• Researching planning and executing system-level test plans and test runs to validate performance and key non-functional requirements.
• Designing and implementing test solutions with an understanding of how individual components integrate into the full system.
• Defining test entry criteria and identifying real-world use cases for effective UX validation.
• Actively considering overall system behavior and user experience during test planning.
• Collaborating with stakeholders to define objectives and develop viable validation strategies.
• Reviewing program plans product specifications defect reports and requirements to continuously improve the system test environment.
• Running baseline exercises to collect performance and reliability data.
• Analyzing customer issues and supporting defect triage activities.
• Analyzing test data to verify that solutions meet functional and performance requirements and producing clear test reports for stakeholders.
• Ensuring availability of test samples and equipment to support execution of planned test activities.
• Applying a range of testing techniques to identify patterns trends and areas for improvement.
• Investigating gaps in current test processes and contributing to improvements.
• Supporting test-driven development (TDD) practices and validating test plans with stakeholders.
• Promoting a shift-left approach by identifying UX and system issues early in the development lifecycle.
• Contributing to system-level interoperability stress and reliability testing activities.
• Performing both manual and automated testing including development of automation tools and Hardware-in-the-Loop (HiL) setups.
• Participating in regular program updates reporting on test planning scope and status.
• Partnering with cross-functional teams to resolve issues and clarify requirements.
• Supporting PACS development roadmap initiatives and associated value streams.
• Participating in Agile/SAFe ceremonies and contributing to planning execution and reporting activities across value streams.
• Working primarily in a hands-on lab and office environment supporting system integration testing and validation activities.
• Occasional travel and fieldwork including potential international travel.

YourExperienceand Background include:

• Bachelors degree in computer science Electronic Engineering Computer Engineering or an equivalent qualification.
• Minimum of 57 years of experience in software testing with a focus on UX/UAT validation.
• ISTQB CTFL certification or equivalent UX/UAT testing certification (highly desirable).
• SAFe for Teams (SP) certification and/or other Agile certifications (e.g. Scrum Kanban) with experience working in Agile/SAFe delivery environments (highly desirable).
• Strong written and verbal communication skills in English.
• Ability to clearly gather analyze and report on system performance and test outcomes.
• Ability to read and interpret technical specifications standards and documentation.
• Communicates well and capable of delivering feedback to peers and their manager.
• Demonstrates that all assumptions are vetted before work starts to reduce the need for re-work when given a task with unclear requirements.
• Effective collaboration with cross-functional teams including engineering scrum teams & embedded QA product management and other stakeholders.

Core Systems & UX Testing Experience:

• Experience in User Experience (UX) and User Acceptance Testing (UAT) particularly for mobile applications integrated with physical products in real-world environments.
• System-level testing experience across hardware firmware mobile applications and cloud platforms.

Technology Stack & Tools Experience:

• Hands-on experience with automation frameworks embedded development and programming languages such as C# Python C C XAML NodeJS or similar
• Experience using test automation tools such as Appium Selenium Python or similar.
• Experience with application development environments (e.g. .NET Visual Studio Arduino IDE VS Code)
• Experience with code repository and artifact management tools (e.g. Git Bitbucket Nexus SonarQube or similar)
• Experience with defect tracking tools (e.g. Jira Confluence or similar)
• Experience with test management tools (e.g. TestRail or similar)
• Experience with visual collaboration tools (e.g. Miro or similar)
• Experience with data analytics and visualization tools (e.g. Oracle Analytics Grafana Mixpanel or similar)
• Experience with API testing and scripting using tools such as Postman (desirable)
• Proficiency in Microsoft Office tools (Word Excel PowerPoint etc.).

AI & Modern Engineering Practices:

• Hands-on experience with AI tools and agentic AI workflows (e.g. GitHub Copilot Microsoft Copilot Cursor Claude or similar) to support software development coding analysis reporting documentation and spec-driven development practices.

Systems Platforms & Protocols:

• Experience working with operating systems such as macOS Android iOS and Linux.
• Knowledge of databases such as SQL Firebase or similar.
• Experience with wired and wireless technologies and protocols such as BLE NFC UWB TCP/IP HTTP MQTT OSDP RS-485.

Hardware-related experience:

• Comfortable working with physical hardware test environments and system setup including wiring configuration and troubleshooting.
• Ability to read and interpret wiring diagrams and installation manuals.
• Hands-on experience with lab equipment (power supplies multimeters) and embedded/automation hardware (e.g. Arduino Raspberry Pi sensors motors or similar).

What we can offer you:

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering allowing for work-life balance.
• A vibrant welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.
• To be a part of a global organization that is pioneering the hardware software and services that allow people to confidently navigate the physical and digital worlds.

Why apply

• Empowerment:Youll work as part of a global team in a flexible work environment learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique unique talents skills and experiences. You dont need to check all the boxes. If you have most of the skills and experience we want you to apply.
• Innovation:You embrace challenges and want to drive change. Youll have opportunities to share insights and contribute forward-thinking ideas that shape future outcomes.
• Integrity:You are results-orientated reliable and straightforward and value being treated accordingly. We want all our employees to be themselves to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse equitable and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer we welcome applications from individuals of all backgrounds experiences and perspectives. We evaluate applicants without regard to race color religion gender gender identity or expression sexual orientation national origin disability age veteran status or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions please contact

Immigration Sponsorship Not Available

• Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
• HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
• International relocation or remote work arrangements outside of the hiring country will not be considered.

Our Talent Acquisition team may use an AI-powered screening tool to support their initial review of your application. The tool analyzes resume content such as qualifications skills and experience to help recruiters assess applications against role requirements. It does not score rank filter or make any decisions about your application. All hiring decisions are made by people following their own review of your full application.

Information processed by the tool is deleted once the recruiters review is complete.

If you believe the tool has not accurately represented your application you can request direct human review by contactingwith the subject line Application Review Request and the role you applied for.

We make it easier for people to get where they want to go!
On an average day think of how many times you tap twist tag push or swipe to get access find information connect with others or track something. HID technology is behind billions of interactions in more than 100 countries. We help you create a verified trusted identity that can get you where you need to go without having to think about it.

When you join our HID team youll also be part of the ASSA ABLOY Group the global leader in access solutions. Youll have 63000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally. As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.

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