Senior Proposals & Contracts Manager

The Senior Proposals & Contracts Manager is primarily responsible for leading endtoend proposal development activities for assigned customers including complex and strategic bids. The role plays a critical part in shaping highquality competitive proposals that support business growth and customer success.

Contractrelated activities are part of the role but are secondary and primarily linked to proposal and bid processes. Acting as a regional subjectmatter expert for proposals this position partners closely with Sales and crossfunctional teams to ensure consistency efficiency and customer satisfaction across all proposal activities.

• Lead coordinate and manage endtoend proposal development for complex strategic and highvalue customer opportunities.
• Develop proposal strategies timelines and response structures in collaboration with Sales and internal stakeholders.
• Coordinate crossfunctional inputs (Finance Operations Legal Medical etc.) to deliver accurate compliant and competitive proposals.
• Support pricing costing and budget development aligned with proposal strategy and customer requirements.
• Participate in bid defenses customer presentations and negotiations as required.

• Support the review and negotiation of contracts including Master Service Agreements (MSAs) and amendments as part of proposal and bid activities.
• Ensure contractual documentation aligns with approved proposal assumptions internal policies and governance requirements.
• Liaise with Legal and other stakeholders to escalate and resolve complex contractual topics when needed.

• Act as the primary internal point of contact for proposalrelated activities for assigned customers.
• Build and maintain strong trustbased relationships with internal and external stakeholders.
• Serve as a regional subjectmatter expert for proposal processes ensuring consistency in approach metrics and documentation standards.

• Identify risks gaps and inefficiencies in proposal processes and proactively drive improvements.
• Contribute to the development and continuous enhancement of proposal tools templates and best practices.
• Provide strategic input on proposalrelated initiatives with minimal supervision.

• Provide guidance coaching and technical support to colleagues within the proposals function.
• Collaborate closely with Sales Finance Legal Operations and other internal teams to support successful bid outcomes.

• Maintain strong knowledge of proposal systems processes and governance frameworks.
• Ensure proposal and associated contract activities comply with internal procedures and applicable regulations.
• Perform additional duties as assigned.

• Bachelors degree in Life Sciences Business Administration or a related field.
• Minimum of 7 years of experience in proposal development bid management or a closely related commercial role preferably within the CRO industry.
• Contract experience is considered an advantage but is not required as a primary area of specialization.

• Strong experience leading complex proposals and coordinating crossfunctional bid teams.
• Advanced proficiency in Microsoft Excel and Word including costing and pricing models.
• Ability to interpret customer requirements clinical protocols budgets and financial assumptions.
• Strong commercial and analytical mindset.

• Excellent organizational analytical and problemsolving skills.
• Strong verbal and written communication skills.
• Ability to manage multiple complex proposals simultaneously under tight timelines.
• Proven ability to build effective relationships with customers and internal stakeholders.

• Proactive selfdirected and comfortable working with minimal oversight.
• Strong customer and quality focus.
• Collaborative solutionoriented and detaildriven approach.