Senior Project Manager – BSS (Business Support Systems)
Johannesburg - South Africa
Job Summary
Position Overview
We are seeking an experienced and strategic Senior Project Manager (BSS) to lead end-to-end delivery of complex Business Support Systems (BSS) transformation and integration this role you will oversee large-scale telecom billing CRM order management charging and revenue assurance initiatives. You will work closely with cross-functional technical teams business stakeholders and executive leadership to ensure on-time within-budget and high-quality delivery.
- Experience: 8 years of progressive Project Management experience with at least 5 years explicitly leading BSS/OSS projects within the telecommunications or ICT sector.
- Domain Knowledge: Strong working knowledge of core BSS domains:
- Billing & Revenue Management (BRM Convergent Billing)
- Customer Relationship Management (CRM) & Omnichannel Platforms
- Order Management & Fulfillment
- Product Catalog & Configure Price Quote (CPQ)
- Charging System / Online Charging System (OCS)
- Certifications: PMP (PMI) PRINCE2 Practitioner SAFe/Scrum Master (CSM) or equivalent agile certifications preferred.
- Framework Familiarity: Strong understanding of TM Forum eTOM TAM and SID frameworks.
- Skills: Excellent communication negotiation risk analysis and vendor management capabilities.
Preferred Qualifications
- Bachelors degree in Computer Science Information Technology Engineering or a related field.
- Experience with cloud-native BSS architectures SaaS transitions or microservices migrations.
Required Experience:
Senior IC
About Company
With 15 years of experience in the Telecommunications and Financial Services industry in Africa and the Middle East, we are experts at supporting our clients through their digital transformation journeys. We believe in blending traditional methods with cutting-edge strategies to drive ... View more