Senior Product Owner (Retail Logistics)

An exciting opportunity is available for an experienced Lead Product Owner to lead the delivery of innovative digital commerce solutions within a fast-paced Agile environment. This role is responsible for defining product vision driving product strategy managing multiple complex products and ensuring the successful delivery of customer-centric digital experiences.

Working closely with business stakeholders architects designers developers and Agile teams you will translate business objectives into high-value product features while balancing customer needs technical feasibility and commercial outcomes.

Key Responsibilities

• Define own and execute the product vision strategy and roadmap.
  
• Lead solution design for new features while ensuring the best customer experience and considering backend impacts.
  
• Facilitate requirements gathering workshops and engage stakeholders to define validate and sign off business requirements.
  
• Create and manage the product backlog ensuring user stories are clearly written with detailed acceptance criteria.
  
• Prioritize and sequence the backlog to maximize business value and support Agile Program Increment (PI) objectives.
  
• Work closely with UX/UI designers to ensure delivered solutions align with business requirements and customer expectations.
  
• Collaborate with architects and technical teams to review solution designs integrations APIs data flows and microservices.
  
• Participate in Agile ceremonies including PI Planning Sprint Planning Daily Stand-ups Backlog Refinement System Demos ART Sync and Inspect & Adapt sessions.
  
• Perform User Acceptance Testing (UAT) and obtain business sign-off before production releases.
  
• Develop release plans and monitor product delivery against business objectives.
  
• Drive digital customer engagement and omnichannel experiences that improve customer acquisition retention and conversion.
  
• Use customer insights analytics and business data to continuously improve products and customer journeys.
  
• Produce regular product reporting progress updates and stakeholder communications.
  
• Act as a subject matter expert while mentoring and coaching Product Owners and promoting Agile best practices across teams.
  

Minimum Requirements

• Degree in Business Information Technology Engineering Marketing or a related field.
  
• Certified Product Owner and/or SAFe Product Owner certification.
  
• Minimum 6 years experience as a Senior or Lead Product Owner within an Agile delivery environment.
  
• Proven experience delivering large-scale complex digital products from concept through implementation.
  
• Strong experience translating business strategy into product roadmaps user stories and successful product releases.
  
• Experience working with cross-functional teams including Business UX/UI Development Architecture and QA.
  
• Solid understanding of Agile frameworks Scrum SAFe backlog management and product lifecycle management.
  
• Strong knowledge of customer experience (CX) digital commerce and omnichannel product development.
  
• Experience working with analytics data-driven decision-making and customer insights.
  
• Understanding of APIs system integrations data models microservices and solution architecture.
  
• Knowledge of data privacy and regulatory compliance.
  

Highly Advantageous

• Ecommerce experience.
  
• Fulfilment supply chain or logistics product experience.
  
• Experience designing complex delivery networks and customer fulfilment solutions.
  
• Exposure to enterprise-scale digital platforms and cloud-based environments.
  
• Experience within retail or consumer-facing digital businesses.
  
• Exposure to African digital markets.