Senior Operations Engineer German Speaking

We are looking for an experienced Senior Operations Engineer to support the stability resilience and performance of complex global IT environments.

German-speaking proficiency is essential for this position.

Location: Menlyn Pretoria
Working model: Hybrid 2 days per week in the office
Contract: 3 years renewable
Eligibility: South African citizens and valid work permit holders only

Key Responsibilities

• Maintain infrastructure and platform stability availability and performance
• Lead technical troubleshooting sessions during escalations and major incidents
• Coordinate global IT emergency exercises
• Manage Problem Management tickets through to resolution
• Identify recurring operational issues and drive sustainable improvements
• Collaborate with global infrastructure cloud and application teams
• Strengthen IT operational processes and service delivery
• Support incident problem and change management activities

Minimum Requirements

• German-speaking proficiency essential
• Minimum 8 years IT experience
• Minimum 6 years IT operations experience
• Strong practical knowledge of ITIL processes
• Solid IT Service Management and IT process knowledge
• Experience supporting complex enterprise infrastructure environments
• Good understanding of AWS and Microsoft Azure
• Degree in Information Systems Information Technology or equivalent experience

Technical Knowledge

Candidates should have broad infrastructure knowledge across:

• Servers and virtualisation
• Networks and data centres
• Storage NAS SAN and archive technologies
• Cloud platforms
• Middleware and web environments
• SAP and MQS environments
• Oracle and PostgreSQL databases
• ITSM tools and operational monitoring

Advantageous Experience

• ITIL certification
• DevOps or Agile environments
• IT governance
• Project management
• Global or multinational IT operations

Personal Attributes

• Calm and decisive during critical incidents
• Strong analytical and troubleshooting ability
• Excellent communication and coordination skills
• Comfortable working with international technical teams
• Proactive organised and focused on continuous improvement

If you are an experienced Operations Engineer who can confidently operate in both English and German we would like to hear from you.

Send your CV to .