Senior Manager Marketing and Communications

Purpose statement:

The Senior Manager: Marketing & Communications & Communications is responsible for developing implementing and overseeing the organizations overall Marketing & Communications and communication strategies. This role will focus on managing the companys branding public relations digital Marketing & Communications efforts and corporate communications to ensure consistency across all channels. The Senior Manager will lead a team of Marketing & Communications professionals collaborating with internal stakeholders and external partners to strengthen the organizations reputation increase brand awareness and drive customer engagement.

Roles and Responsibilities:

• Develop an Operational plan aligned with the Marketing & Communications Divisional Strategy and CETA Mandate
• Ensure that all functions in the Unit are aligned with the developed operational plan.
• Ensure that all staff are aware of the operational plan.
• Develop set performance measurement mechanisms and ensure the implementation of these through the operational plan.
• Develop policy and procedure documents as and when required.
• Review current policies and procedures and make suggestions for changes.
• Monitor progress to ensure successful implementation of plans and achievement of targets.
• Produce relevant information reports according to requirements and timelines

• Develop and execute comprehensive Marketing & Communications strategies to drive brand awareness customer acquisition engagement and loyalty.
• Work closely with Manager: Marketing & Communications to align Marketing & Communications goals with organizational objectives and ensure the Marketing & Communications strategy supports the broader business strategy.
• Oversee and manage multi-channel campaigns (digital print social media events) to promote the brand products and services.
• Conduct market research and competitive analysis to stay ahead of industry trends and make data-driven Marketing & Communications decisions.
• Ensure consistent and cohesive brand messaging across all Marketing & Communications and communication channels maintaining the integrity and positioning of the brand.
• Oversee the development of branding guidelines ensuring that they are adhered to in all internal and external communication efforts.
• Strengthen CETAs brand presence in the market by developing and executing brand awareness strategy.
• Oversee content creation across various platforms including websites blogs social media newsletters and promotional materials.
• Ensure that content is aligned with Marketing & Communications objectives and engaging the target audience.
• Work with creative teams to develop visually compelling assets (graphics videos infographics) that support messaging.
• Lead the digital Marketing & Communications strategy including social media email Marketing & Communications and online advertising campaigns.
• Oversee social media channels ensuring that content is relevant timely and engaging.
• Analyze digital Marketing & Communications performance using tools like Google Analytics and social media insights and adjust strategies to optimize engagement.
• Stay up-to-date with emerging digital Marketing & Communications trends and integrate new technologies into the Marketing & Communications strategy as appropriate.
• Oversee the planning coordination and execution of Marketing & Communications-related events conferences webinars and community outreach programs.
• Ensure events align with the organizations goals and contribute to brand awareness and stakeholder engagement.
• Manage sponsorships partnerships and collaborations for events and other community engagement activities.
• Manage the relationships and contracts with identified partners and service providers.
• Facilitate and maintain effective stakeholder and business relationships through appropriate relationship building networking and reporting activities.
• Represent the organisation to stakeholders associates and partners and maintain professional effective and amicable relationships to ensure that CETAs interests are upheld.
• Liaise on a regular basis with all third parties and ensure that are maintained.
• Address problems that are identified in the most appropriate manner.
• Investigate problems and find suitable solutions.
• Deal with customer queries and escalated issues from the unit.
• Build and lead an effective and cohesive team through the effective management of unit resources.
• Drive the implementation of talent acquisition succession planning development and retention strategies for the unit.
• Ensure the enhancement of relevant knowledge and skills through continuous coaching mentoring and nurturing of talent in the business unit.
• Create a high-performance culture and manage team performance effectively by translating and communicating the annual performance goals and measures into individual work plans based on agreed upon objectives.
• Ensure the working environment contributes to improving employee engagement recognition and increased productivity.
• Ensure the management of poor performance and disciplinary matters in line with the CETAs policies and procedures.
• Ensure all business activities adhere to relevant legal regulatory and industry standards.
• Prepare and submit regular reports on compliance status highlighting any potential risks or areas of non-compliance to executive management.
• Perform ongoing risk assessments to identify and evaluate internal and external risks that could impact operations.
• Work closely with the Executive Manager to implement risk controls and ensure alignment with organizational risk management goals.
• Monitor the progress of risk mitigation activities and escalate issues that require higher-level intervention.
• Manage internal audits to assess the organizations compliance with regulatory standards and internal policies.
• Stay informed about regulatory changes and ensure that internal policies and procedures are updated promptly.
• Communicate policy updates and regulatory changes to relevant teams and ensure timely implementation.
• Build and lead an effective and cohesive team through the effective management of divisional resources.
• Drive the implementation of talent acquisition succession planning development and retention strategies for the division.
• Ensure the enhancement of relevant knowledge and skills through continuous coaching mentoring and nurturing of talent in the business Division.
• Create a high-performance culture and manage team performance effectively by translating and communicating the annual performance goals and measures into individual work plans based on agreed upon objectives.
• Ensure the working environment contributes to improving employee engagement recognition and increased productivity.
• Ensure the management of poor performance and disciplinary matters in line with the CETAs policies and procedures.

COMPETENCIES:

Competencies:

• Agility
• Result-Orientated
• Integrity
• Respect
• Professionalism
• Stakeholder Management

2. Leadership Competencies

• Accountability
• Strategic Management
• Financial Management
• People Management
• Risk and Compliance Management
• Change Management

3. Technical Competencies

• Writing and Editing Skills
• Market Research
• Graphic Design Software
• Graphic Design
• Content Development
• Brand Management

4. Enabling Competencies

• Attention to Detail
• Creativity and Innovation
• Analytical Thinking
• Listening Skills
• Collaboration
• Adaptability

Minimum Job Inherent Requirements:

• Bachelors degree (NQF7) in Communications/Marketing & Communications or advocate
• 8 years experience in similar environment of which 3 years at a Junior Management level

Remuneration and Benefits:

The remuneration package will be aligned to the approved CETA executive remuneration framework and applicable conditions of service.

This appointment is a fixed-term contract not exceeding 5 (five) years and is directly linked to the term of office of the CETA Accounting Authority subject to satisfactory performance and the policies of the CETA.

PLEASE NOTE:

Shortlisted candidates will be subject to pre-employment verifications and security vetting.

Shortlisted candidates will be required to undergo professional competency assessments.

The appointed candidate will be required to disclose his/her financial interests.

Interested applicants should send an application letter with the vacancy/position title and reference number together with a detailed Curriculum Vitae copies of academic qualifications and names of three contactable referees via the CETA website

Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for application purposes.

Enquiries: Be submitted by e-mail to not later than 2 days before closing date.

CETA will not consider any late applications.

The CETA reserves the right to cancel this advert and / or not to appoint. CETA will only correspond with short-listed candidates. If you do not receive correspondence from CETA within 4 weeks of the closing date please consider your application unsuccessful.

All international qualifications must be submitted with a valid SAQA accreditation failure to do so will lead to automatic disqualification.

Closing date: 8 June 2026 at 23h59

CETA is an equal opportunity the filling of vacant posts the objectives of section 195 (1) (i) of the Constitution of South Africa 1996 (Act No: 108 of 1996) the Employment Equity imperatives as defined by the Employment Equity Act 1998 (Act No: 55 of 1998) and relevant Human Resources policies of CETA will be taken into consideration. Coloured White Indians and persons with disabilities are encouraged to apply and preference will be given to the EE Targets.