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Senior Business Process Analyst

Sabenza IT & Recruitment

Job Location:

Johannesburg - South Africa

Monthly Salary: Not provided by the employer

Experience Required: 5years

Posted: 7 August 2026 (30+ days ago)

Application Deadline: 4 November 2026

Vacancies: 1 Vacancy

Job Summary

Role Purpose

We are seeking an experienced Senior Business Process Analyst to support a global business transformation programme.

Working closely with business stakeholders you will be responsible for understanding documenting and analysing current business processes with a primary focus on Sales and Opportunity-to-Order processes.

Your primary responsibility will be to capture high-quality current-state L5 processes in Signavio creating a comprehensive process repository that supports future transformation process standardisation and optimisation initiatives.

Beyond documenting processes you will analyse regional variations identify opportunities for standardization automation and continuous improvement and provide recommendations based on your observations.

Key Responsibilities

Engage with business stakeholders to understand end-to-end business processes and tools across Sales Opportunity-to-Order and related functions.
Conduct one-to-one process discovery sessions and stakeholder interviews.
Document current-state processes in Signavio using BPMN standards and agreed modelling conventions.
Validate process maps with SMEs.
Analyse processes and tools to identify regional variations inconsistencies and opportunities for standardisation.
Identify process inefficiencies bottlenecks and improvement opportunities.
Present findings and recommendations to stakeholders and programme leadership.
Support development of a global process repository.
Ensure documentation supports future process mining automation and reporting.
Build trusted stakeholder relationships and manage multiple priorities independently.

Requirements

Essential Skills

Business process analysis and documentation.
Strong analytical and problem-solving skills.
Advanced process mapping and BPMN knowledge
Excellent stakeholder engagement interviewing and active listening.
Presentation and communication skills.
Ability to challenge constructively and make recommendations.
High attention to detail.

Essential Experience

Experience documenting business processes in medium/large organisations.
Strong Signavio experience or equivalent tools (ARIS IBM Blueworks Visio etc.) with ability to quickly adopt Signavio.
Experience with Opportunity-to-Order Lead-to-Cash or Sales Operations processes.
Business transformation programme experience.
Experience engaging directly with SMEs and producing executive-ready documentation.

Highly Desirable