Senior Administrator – Q&R Learning & Deployment

The Audit Learning Administrator provides administrative and operational support to the Audit Learning Team to ensure the effective delivery of learning and development programmes for audit partners directors managers and trainees. The role is responsible for coordinating learning activities maintaining learning records supporting compliance with mandatory learning requirements and delivering a high-quality learning experience for participants and facilitators.

Learning Programme Administration

• Coordinate the scheduling logistics and administration of learning programmes workshops webinars and development initiatives.
• Manage programme registrations nominations attendance tracking and participant communications.
• Prepare and distribute learning materials joining instructions evaluations and post-course resources.
• Support facilitators programme owners and subject matter experts before during and after learning events.

Learning Systems Management

• Administer learning management systems and associated platforms.
• Create and maintain learning events curricula learner profiles and completion records.
• Generate and distribute learning reports and management information.
• Monitor learning completion rates and follow up on outstanding requirements.

Stakeholder Support

• Serve as point of contact for learning-related queries from partners managers trainees and other stakeholders.
• Liaise with audit leadership People & Purpose facilitators external providers and learning vendors.
• Provide guidance on registration processes learning requirements and available development opportunities.

Continuous Improvement

• Identify opportunities to improve learning administration processes and learner experience.
• Contribute to the maintenance of learning calendars procedures and operational documentation.
• Support special projects and initiatives undertaken by the Audit Learning Team.

Qualifications :

• Relevant qualification in administration human resources learning and development business administration or a related field.
• Experience in learning administration talent development HR operations or professional services administration is advantageous.
• Experience within an audit professional services or training environment would be beneficial.

Additional Information :

Key Skills and Competencies

• Strong organisational and administrative skills.
• Excellent attention to detail and data accuracy.
• Effective communication and stakeholder management skills.
• Ability to manage multiple priorities and deadlines.
• Proficiency in Microsoft Office applications and learning management systems.
• Strong customer service orientation.
• Problem-solving and process improvement mindset.
• Ability to handle confidential information with discretion.

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities which may fall reasonably within the ambit of the role profile depending on operational requirements.

Be careful of Recruitment Scams: Fraudsters or employment scammers often pose as legitimate recruiters employers recruitment consultants or job placement firms advertising false job opportunities through email text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.

To help you look out for potential recruitment scams here are some Red Flags:

• Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks job training or supplies.
• Requests for Personal Information: Be wary if you are asked for sensitive personal information especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g. government issued numbers or identity documents passports or passport numbers bank account statements or numbers parents data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process.
• Unprofessional Communication: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.

If youre unsure make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.

At Deloitte we want everyone to feel they can be themselves and to thrive at workin every country in everything we do every day. We aim to create a workplace where everyone is treated fairly and with respect including reasonable accommodation for persons with disabilities.

We are committed to employment equity and building a diverse and inclusive workplace across the African continent. Our recruitment processes are aligned with our Employment Equity Plan and the principles of the Employment Equity Act. Preference may be given to candidates from designated groups.

We actively support the inclusion of people with disabilities and embrace neurodiversity in the workplace. We recognise and value the unique strengths that neurodivergent individuals bring and we are committed to creating an environment where everyone can thrive.

If you require reasonable accommodations in relation to your disability and neurodiverse needs during the recruitment process please let us know. We are happy to make adjustments to suit your individual needs.

Remote Work :

No

Employment Type :

Full-time