SDR 21204

Employment Type: Part-Time Independent Contractor (20 hours/week)

Work Model: Remote

Work Hours: US Business Hours alignment (Midwest / US Central time zone alignment required)

We are seeking an articulate persuasive and proactive Sales Development Representative (SDR) based in South Africa to lead outbound phone conversions for high-value prospective clients. Operating via our GoHighLevel CRM you will be responsible for rapidly contacting cart abandoner leads generated from our successful Red Light Therapy Meta (Facebook/Instagram) ad campaigns conducting warm consultative calls and booking in-office consultations.

In this role you serve as the critical human bridge that turns lost digital traffic into active high-ticket clinic clients. By replacing automated text-only follow-ups with timely warm phone conversations you will educate prospects on our introductory $47 promotional offer guide them toward $147 follow-up session packages and book qualified appointments for our clinic team to upsell into high-value treatment programs.

1. Inbound Lead Recovery & Outbound Calling

• Rapid Lead Outreach: Contact warm cart abandoners and prospective leads generated from Facebook/Instagram ad campaigns immediately upon intake.

• Consultative Phone Conversations: Conduct phone outreach using provided call scripts to explain the benefits of Red Light Therapy overcome objections and deliver a polished sales message tailored to a Midwest US audience.

• Package Promotion: Convert lead inquiries into initial $47 single-session promo purchases and introduce the $147 three-session add-on package ($194 total potential initial value).

2. Appointment Setting & Funnel Optimization

• Consultation Booking: Schedule qualified prospects directly onto the clinic providers calendar for in-office visits and treatment consultations.

• No-Show Prevention: Execute systematic pre-appointment confirmation calls and reminders to ensure high show-up rates for scheduled clinic visits.

• Direct Revenue Capture: Engage prospects directly over the phone to capture 100% of purchase revenue internally before leads fall out of the digital funnel.

3. GoHighLevel CRM Pipeline Management

• CRM Operations: Manage active lead pipelines call logs and contact statuses daily inside GoHighLevel.

• Pipeline Tracking: Document detailed interaction notes follow-up dates and conversion outcomes to ensure zero warm leads are left uncontacted.

• A warm neutral North American-friendly spoken accent suited for seamless phone interactions with Midwest US clients.

• Phone Sales & Appointment Setting Experience: 13 years of experience in an SDR lead recovery telemarketing or appointment-setting role with a track record of converting warm leads into booked appointments.

• Script Execution & Persuasion: Ability to follow structured sales scripts naturally while maintaining an empathetic consultative and non-pushy phone presence.

• CRM Systems Proficiency: Hands-on experience working with GoHighLevel (GHL) or similar sales/marketing automation platforms.

• Communication Excellence: Outstanding spoken and written English skills with exceptional listening and objection-handling abilities.

• Schedule Alignment: Availability to work consistent part-time hours (20 hours/week) aligned with US business hours (Midwest/Central time zone focus).

• Prior experience in medspa health & wellness elective medical or high-ticket consumer services phone sales.

• Background in converting digital ad leads or e-commerce cart abandoners over the phone.

• Lead Contact Velocity: Reaching new cart-abandoner leads within target response windows.

• Call Conversion Rate: Successfully converting phone contacts into paidpromotional bookings andmulti-session upsells.

• Booked Consultation Volume: Meeting or exceeding weekly targets for scheduled confirmed in-office consultations.

Required Experience:

IC