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SAP Commerce Cloud Business Analyst

DLK Group

Job Location:

Johannesburg - South Africa

Salary: Not provided by the employer

Experience Required: 5-7years

Posted: 28 July 2026 (30+ days ago)

Application Deadline: 25 October 2026

Vacancies: 1 Vacancy

Job Summary

Role Overview

The SAP Commerce Cloud Business Analyst bridges the gap between business stakeholders and technical teams by translating business requirements into scalable SAP Commerce Cloud solutions. The role supports B2B B2C marketplace and omnichannel commerce implementations while ensuring alignment with business objectives and Agile delivery practices.

Key Responsibilities

Gather analyse and document business functional and non-functional requirements.
Translate requirements into user stories acceptance criteria and functional specifications.
Facilitate workshops and stakeholder engagement sessions.
Collaborate with Developers Architects UX Designers QA and Product Owners throughout the delivery lifecycle.
Support Agile ceremonies including backlog refinement sprint planning and release activities.
Ensure user stories are ready for development and provide ongoing functional support during sprints.
Coordinate and support User Acceptance Testing (UAT).
Identify risks process improvements and solution opportunities.
Manage stakeholder communication and contribute to continuous improvement initiatives.

Requirements

Required Skills & Experience

5 years experience as a Business Analyst within Agile eCommerce delivery teams.
Experience with SAP Commerce Cloud (Hybris) implementations.
Strong knowledge of B2B B2C marketplace and omnichannel commerce.
Experience with order management product catalogues pricing promotions and fulfilment.
Familiarity with ERP integrations APIs and system integrations.
Excellent analytical documentation stakeholder management and communication skills.
Experience using Agile tools such as Jira and Confluence.

Preferred Experience

Retail distribution or enterprise eCommerce environments.
Product Ownership Business Architecture or Solution Design experience.
Knowledge of UX principles microservices and process optimisation.

Required Skills:

Strong knowledge of B2B B2C marketplace and omnichannel commerce. Experience with order management product catalogues pricing promotions and fulfilment. Familiarity with ERP integrations APIs and system integrations. Excellent analytical documentation stakeholder management and communication skills. Experience using Agile tools such as Jira and Confluence.

Required Education:

5 years experience as a Business Analyst within Agile eCommerce delivery teams. Experience with SAP Commerce Cloud (Hybris) implementations.

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