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Sales Trainer JHB (Insurance)

CallForce


Job Location:

Johannesburg - South Africa

Monthly Salary: m 20000 - 20000
Posted: 1 October 2026 (12 hours ago)
Application Deadline: 29 December 2026
Vacancies: 1 Vacancy

Department:

Telecommunications

Job Summary

We are seeking an experienced Sales Trainer to join our dynamic team in JHB and play a pivotal role in developing and enhancing the skills of our Financial service sales Agents. This is a rewarding opportunity to drive sales excellence within our BPO business by designing impactful training programs coaching individuals and fostering a culture of high performance.

Key Responsibilities:
- Training Program Development: Collaborate with management to assess training needs and design tailored programs for specific sales campaigns.
- Training Delivery: Facilitate engaging workshops seminars and interactive sessions to strengthen sales skills product knowledge and customer engagement techniques.
- Sales Coaching: Provide one-on-one mentorship identify strengths and areas for improvement and deliver actionable feedback.
- Performance Evaluation: Monitor and assess performance through call reviews role-playing and metrics analysis offering constructive guidance for improvement.
- Sales Techniques: Teach effective selling strategies including objection handling and closing techniques to boost conversion rates.
- Product Knowledge: Ensure consultants have a deep understanding of products/services and can confidently communicate value to customers.
- Compliance & Regulations: Train teams on industry regulations compliance standards and ethical sales practices.
- Documentation: Maintain accurate records of training sessions attendance and performance improvement plans.
- Continuous Improvement: Stay current with industry trends and best practices integrating them into training curricula.

Qualifications:
-Minimum 2 years experience in FSP training within a BPO or contact centre environment.
-Strong knowledge of sales methodologies and techniques.
-Excellent presentation communication and interpersonal skills.
-Ability to motivate and inspire sales teams.
-Proficiency with training tools and technology.
-Highly organized detail-oriented and adaptable.
-Patience and skill in providing constructive feedback.
-Relevant certifications (FAIS and SSETA accreditation advantageous).

If you have a passion for sales a talent for teaching and the ability to inspire others we invite you to apply:
Interested candidates should submit their resume to:

along with a short motivational letter as to why we should consider you..

Skills
  • FAIS
  • Insurance
  • Product Training
  • Telecommunication
  • Training

Required Experience:

IC


About Company

CallForce Outsourcing Specialists is a South African-based BPO provider delivering customized contact centre and omnichannel solutions to global markets, with operational hubs in Johannesburg, Cape Town, and Durban. Established in 2004, it specializes in industries such as telecommuni ... View more

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