Sales Agent Telecommunication

Location: Cape Town
Salary: R12500 per month Commission
Work Type: In-office
Working Hours: Rotational shifts between 08:00 17:00 and 11:00 20:00

Our client is a well-established telecommunications provider expanding their sales team due to exciting new product offerings. They are looking for driven customer-focused Sales Agents with proven telecommunications telesales experience to join their growing Cape Town team.

The Sales Agent will engage with prospective and existing customers to promote telecommunications products and services identify customer needs and drive sales performance. This role is ideal for individuals who thrive in a fast-paced target-driven contact centre environment and have a proven background in telecommunications sales.

• Sell telecommunications products and services telephonically

• Achieve and exceed sales targets and KPIs

• Identify customer needs and recommend suitable solutions

• Handle objections confidently and close sales opportunities

• Maintain accurate customer records and update CRM systems

• Follow up on leads and sales opportunities

• Deliver an exceptional customer experience throughout the sales journey

• Stay up to date with products promotions and telecommunications offerings

• Matric

• 12 years contact centre telesales experience

• Telecommunications sales experience is ESSENTIAL

• Proven track record of achieving sales targets

• Strong sales negotiation and objection handling skills

• Excellent verbal communication skills

• Comfortable working in a fast-paced target-driven environment

• Computer literate with the ability to navigate multiple systems

• Highly target-driven and self-motivated

• Confident and persuasive communicator

• Customer-focused with excellent relationship-building skills

• Resilient and able to perform under pressure

• Positive attitude with a strong work ethic

• Team player with a passion for sales

Please note: Only candidates with previous telecommunications telesales experience will be considered for this position. This is a non-negotiable requirement.